ServiceNow Automation Tester

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  19 Sep 2023
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Role purpose:

The ServiceNow Developer (ATF Scripting) will play a crucial role in our ServiceNow implementation and maintenance projects. This individual will be responsible for designing, developing, and maintaining ATF scripts to automate testing processes, ensuring the stability and reliability of our ServiceNow platform. The role will require collaboration with cross-functional teams and stakeholders to deliver high-quality solutions that meet business requirements.
1.    Understanding the Business logic:
The business logic should be clear as per the requirements and enhancements.
Understanding the logic in align to Developed code and write respective ATF’s.
Facilitating scrum events (daily stand-ups, other meetings) as needed.

2.    Good knowledge about ServiceNow platform:
Having good knowledge about the tool.

3.    Good Knowledge about Agile Methodology:
One should understand agile process and various ceremonies conducted in Agile process.
Knowledge about different workflows in accordance with the environments.
Roles and Responsibilities. 

Job Responsibility

Roles and Responsibilities. 
•    ATF Script Development: Create and maintain ATF scripts to automate testing procedures for ServiceNow applications, modules, and customizations.
•    Test Case Design: Collaborate with functional and technical teams to design comprehensive test cases, ensuring full coverage of ServiceNow features and functionalities.
•    Test Execution: Execute ATF test suites and record results, identifying and documenting defects, and working closely with developers to resolve issues.
•    Test Data Management: Prepare and maintain test data required for ATF scripts, ensuring data accuracy and relevance for testing scenarios.
•    Continuous Improvement: Continuously enhance and optimize ATF scripts to improve efficiency, coverage, and effectiveness of testing processes.
•    Documentation: Create and maintain documentation related to ATF scripts, test cases, and test results for future reference and compliance.
•    Collaboration: Collaborate with ServiceNow developers, administrators, and business analysts to ensure a seamless testing process and facilitate communication between technical and non-technical teams.
•    Quality Assurance: Ensure that ServiceNow configurations and customizations adhere to best practices, standards, and security protocols.
•    Training and Knowledge Sharing: Provide training and knowledge sharing sessions to team members on ATF scripting and testing best practices.
•    Stay Updated: Keep abreast of the latest developments in ServiceNow, ATF, and automation technologies to recommend and implement improvements in testing methodologies..  

Must have technical/professional qualifications:

•    Minimum 3 plus years of experience as a ServiceNow Developer/Administrator.
•    Minimum 6 months to 1 year in writing ATF scripts in ServiceNow
•    Advanced knowledge of software development lifecycle
•    Good knowledge about different SCDL
•    Critical thinker and problem-solving skills
•    Good time-management skills
•    Great interpersonal and communication skills

Qualifications (Preferred):
•    ServiceNow CSA certified
•    Micro certification - Automated Test Framework


MicroServices and APIs_FRHR
Digital Experience Platforms
Change and Adaptability
Testing and Evaluation
Software Engineering
Continuous Integration and Delivery (CI/CD)
Data Analytics and Insights
System, Service and Solution Design and Development

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.