Training Specialist
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.
Role Purpose/Business Unit:
The Training Specialist is responsible for designing, developing, and delivering high-quality training
and content solutions that support the organisation’s Capability strategy. This role plays a critical
part in enabling employees to build essential skills, ensuring alignment with business priorities, and
fostering a culture of continuous learning and innovation
Your responsibilities will include:
Learning Needs Analysis
- Conduct learning needs assessments for identified projects and Capability initiatives.
- Analyse skills gaps and recommend appropriate training solutions that align with the organization’s strategic goals.
- Facilitate Training / Learning and manage related training roll out
- Coordinate and manage logistics for frontline development programs, including scheduling, venue booking, and technology setup (e.g., virtual learning platforms).
- Deliver training programs (both virtual and in-person) as part of Capability projects, ensuring timely execution within project timelines.
- Administer learning systems (e.g., LMS) to support the delivery, tracking, and reporting of frontline training programs.
- Evaluate the effectiveness of training interventions through assessments, feedback, and performance metrics
Content Design and Development:
- Design and develop engaging learning content, including eLearning modules, virtual instructor-led sessions, videos, job aids, and microlearning resources, tailored to identified Capability projects
- Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance.
- Utilize modern learning tools and technologies (e.g., Articulate, Adobe Captivate, LMS platforms) to create dynamic and interactive training materials.
Collaboration and Stakeholder Engagement:
- Partner with business leaders, HRBP, and Capability team members to understand training needs and deliver fit-for-purpose learning solutions.
- Work closely with the Capability Manager and Business Operations Specialist to contribute to the broader Capability strategy, including the development of a skills-based organisation.
Continuous Improvement:
- Stay up to date with emerging trends in learning and development practises, content design, technology, and workforce capability.
- Continuously refine and enhance training materials and methodologies based on feedback and evolving business needs.
- Acquire highly specialised knowledge & skills
- Attend train-the-trainer sessions/courses with Suppliers and Vodafone Group to acquire specialised knowledge & skills as per Vodacom’s digital transformation agenda.
- Management, Accreditation & Quality Assurance of Contractor / 3rd Party Trainers
- Manage the training delivery rollout and training plans of contractor trainers within the specific region.
- Support the relevant upskilling and associated training accreditation of Capability 3rd party trainers for the relevant training programs and learning framework / curricula.
- Implement continuous quality assurance to ensure business continuity and that the knowledge & skills of the 3rd party trainers are current.
- Evaluate and Administer Training / Learning
- Conduct knowledge, skills and behavioural evaluation to determine the effectiveness of learning.
- Develop reports clearly indicating the effectiveness of the training intervention/ project.
- Identify and make recommendations for improvement to the specific training intervention facilitated and feedback to the Content Development team.
- Recommend overall areas for improvement and liaise with the Learning Manager to address the next steps for improvement.
- Ensure that all administration and reporting is conducted for training being completed.
- Maintain learner results in the global Learning Management System (SuccessFactors).
The ideal candidate for this role will have:
- Matric / Grade 12 (essential)
- 3 year Degree/Diploma in HR or EDTP (essential)
Experience:
- Must have 3 – 5 years’ experience within
the Learning & Development or training environment.
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Core competencies, knowledge and experience :
- Project management skills with the ability to manage multiple training projects simultaneously
- Excellent communication and stakeholder management
- Ability to analyse complex information and translate it into engaging and accessible learning content
- Knowledge of modern learning methodologies (e.g. Blended, micro-learning and social learning)
- Familiarity with skills-based frameworks and Capability building approaches is desirable
- Experience in instructional design and content development
We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13 June 2025.
Base location: Anywhere nationally