Specialist Solution Architect

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The number 1 Top Employer in South Africa. 
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

The role of the Specialist: Solution Architecture responsible for designing and leading the implementation of products and services within CRM and Provisioning domain according to the overall digital vision and target architectures.  This role is responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies, cross-domain APIs, and technical enablers / stories. This role is responsible for reviewing the target architecture vision and roadmap, evaluating and prioritizing roadmap items, and translating them into designs and non-functional requirements.  The incumbent is responsible for providing support to the CRM and Provisioning Delivery team to ensure development of technical stories are aligned to defined architecture paradigms, principles, and patterns. This role involves working with vendors and reviewing, challenging, and enabling excellence in proposed design, technology choices and effort estimates.

Your responsibilities will include:

• Together with the Senior Specialist Solution Architect, translate the overall digital vision and target architecture into corresponding solution designs and change requirements for CRM, Order Management and Provisioning core stack systems: ICAP, SRM, Porting Engine, CIM, EIM, SCP.
• Design end-to-end solutions and cross domain integration and APIs
• Define non-functional, operational, and quality requirements for solutions
• Define technical stories to enable business capabilities, fostering use of existing components, and accept technical features following demos
• Collaborate to plan the release of technical stories
• Provide guidance to delivery teams to ensure alignment
• Facilitate solution compliance to security, privacy, and regulatory needs
• Manage technical debt and technology obsolescence at solution level
• Advocate adoption of new technologies into solutions
• Provide impact assessment of new features/requirements across application landscape
• Review vendor design, technology choices, effort estimates and adherence to business needs
• Support and drive resolution of technical requests and investigations related to the CRM and Billing domain that require input from the development delivery area

The ideal candidate for this role will have:

• Matric / Grade 12 essential.
• 3-year degree or diploma in IT, Engineering, Computer Science or relevant field 
• 3-5 years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment essential. 
• GSM/Telecoms related experience is highly desirable

Core competencies, knowledge and experience:

• DevOps practices and automation tools
• Excellent analytical, technical, and problem solving skills, with high levels of creativity and a practical approach that is principle-driven
• Solution architecture and design
• Exposure to multiple, diverse technologies and processing environments
• Experience in business capability modelling and technical and solution architecture development in a digital business context
• Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD
• Experience in software delivery and support 
• Professional experience and knowledge of digital and Telecommunications industries advantageous
• Knowledge of CRM and provisioning (telecommunications) advantageous
• Feasibility analysis
• Business capability / customer journey architecture governance in agile software delivery 
• Excellent written and verbal communication skills, able to distil complex technical concepts into simple terms, with strong persuasion skills to gain support for principles, standards and change
• Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across programmes
• Strong time-management skills, with the ability to juggle multiple urgent and important priorities

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 19 May 2026 

The base location for this role is Century City.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.