M-Pesa Pricing Specialist
What you’ll do
Role purpose:
• Manage policy and procedures for imposition of fees and charges on financial products and services in line with business strategy and regulatory requirements.
• Support the Product teams on pricing decisions and business cases to ensure the best outcomes for the customers and the business.
• Drive commercial insights on pricing and provide direction on how these can be acted upon across the commercial teams and the management
Key accountabilities and decision ownership:
• Overall Pricing strategy
o Perform assessment and analysis of the pricing strategy for all financial products & services to drive revenue and customers.
o Conduct market intelligence to track competitor’s pricing strategy and performance in the market.
o Support strategic planning and any commercial initiatives.
• Internal and external reporting
o Defining business requirements on pricing, preparation and sharing of the reports/insights/Dashboards daily, weekly, monthly, and whenever required.
o Analyse the business impact of all new pricing propositions launched, so that a corrective action / learning can be taken for future.
o Developing new pricing models to support business decisions.
o Improve internal and external reporting processes on pricing.
o Understanding and complying to regulatory reporting requirements/Guidelines on imposition of Fees & Charges
• Stakeholder support
o Support the Senior management, Product/Commercial teams, Pricing, Compliance on pricing decisions.
o Drive implementation of new fees and charges in alignment with Product teams, Finance, Compliance
o Support internal and external Auditors on Pricing.
o Ensuring publishing of Customer & Business Fees & charges across the channels as stipulated by the regulatory guidelines.
Key performance indicators:
• Timely submission of clear, accurate and complete insights on Pricing
• Market and consumer insights
• Regulatory compliance
• Stakeholders’ satisfaction
Core competencies, knowledge, and experience
• Excellent analytical and logical reasoning skills translated from market insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Must have technical/professional qualifications:
• Bachelor degree in Mathematics or Actuarial Science, Statistics or Information Technology or equivalent.
• Good knowledge on Data science, advanced Excel skills and knowledge in BI tools
• Programming languages like SQL, Oracle & Python
• Strong analytical skills and business acumen.
• Strong communication skills
• Experience in handling large dataset would be advantageous.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.