Regional Business Solutions Specialist- M-Pesa
What you’ll do
Role purpose:
• Overall accountability of proactively driving sales and adoption of business solutions at regional level.
• Drive and responsible for M-Pesa Business regional service management i.e. trainings & business support.
• Manage M-Pesa Business regional customer’s projects
• Monitor M-Pesa Business Regional performance and cross sell M-Pesa products
Key accountabilities:
• Overall responsible of driving M-Pesa Business regional accounts
• Manage service delivery for the regional accounts and cross sell other M-Pesa products
• Drive the acceleration of regional performance and revenue growth initiatives
• Manage M-Pesa Business regional new and existing customer’s projects
• Initiate and conduct end to end new trainings and re-trainings for the regional business accounts
• Responsible for reactivations of dormant, droppers and stoppers regional business accounts
• Working closely to champion sales team to identify new potential growth areas
Core competencies, knowledge and experience:
• Strong Business Acumen & project management skills
• Strong Sales and negotiation skills
• Strong stakeholder management skills
• Excellent communications and reporting skills
• Able to challenge the status quo
Must have technical / professional qualifications:
• 3+ years’ experience industry or functional experience.
• Bachelor degree in Business Administration, Economics, Actuarial Science, Marketing or its equivalent.
• Analytical skills.
• Build and maintain relationship with key stakeholders in the value chain.
• Telecommunications experience would be advantageous.
• Project knowledge and experience would be advantageous.
Key performance indicators:
• Sales Growth and Business Acquisition
• End to end execution of M-Pesa proposition to businesses acquired from the regions.
• Quality support and stakeholder alignment.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.