(VF-JA) Network Demand & Planning Manager

Posting Country:  Congo, the Democratic Republic of the
Date Posted:  7 Oct 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Purpose role

The Manager  SRAN Optimization leads and manages all activities related to Radio Network Optimization (2G/3G/4G/5G) to ensure the best quality of service (QoS), user experience (Q0E), and efficient of network resources.

Key Responsibilities

    Network Performance management
o    Supervise daily/weekly/monthly network performance analysis across 2G/3G/4G.
o    Track all KPIs as per Vodacom guidelines
o    Ensure Performance aligned with business and Regulatory SLAs.

      Optimization Strategy & Planning
o    Define and implement the optimization roadmap per region and/or per technology.
o    Lead optimization campaigns for new sites, new features, or network changes such refarming, DSS, VOLTE.
o    Oversee pre- and post-launch optimization of newly integrated sites or/and clusters. 
o    Design and implement optimization strategies to improve efficiency, capacity, coverage, quality or cost-effectiveness

     Team & Process
o    Manage a team of optimization
o    Lead all entities (Huawei, ZTE, Accenture, …)  subject to Optimization contract with Vodacom
o    Define procedures for drive test analysis, parameter tuning, KPI monitoring or for any optimization activity.
o    Ensure best practices and standardization across regions and vendors.
o    Coordinate borders matter with other country through Regulator’s guidelines and processes. 

      Cross-functional Coordination
o    Work closely with planning, rollout, transmission and core network teams.
o    Coordinate actions following customer complaints, VIP issues, or coverage gaps.
o    Interface with vendor partners to validate features, trials, or software upgrades

    Tools and Automation
o    Manage optimization tools
o    Promote use of AI/ML or automation for anomaly detection and self-healing
o    Oversee database integrity for live and planned configurations.
o    Utilize analytics tools such crowdsourcing, Sonar, Smart planning, Atoll, TEMS….

Accountabilities

  • Achieve and maintain network KPIs and user experience scores.
  •    Ensure on-time resolution of performance degradation or services issues
  • Provide accurate and timely performance reports to management and regulators
  • Ensure alignment of optimization strategy with growth and business needs

Decision ownership

  • Prioritize optimization efforts by region, technology, or business impact
  • Approve key parameter changes, features activation or frequency refarming plans.
  • Validate performance acceptance for new sites or network changes
  • Decide on vendor escalations or design changes based on performance gaps

Core competencies, knowledge and experience:

Core Competencies
•    Leadership & Team Management
•    Analytical thinking 
•    Strategic Planning
•    Cross-functional communication
•    Project Management
•    Adaptability & Innovation
Knowledge areas
•    Strong knowledge of wireless network technologies such as LTE, CDMA, GSM, UMTS. 5G is an advantage.
•    Performance management and monitoring Tools (OSS/UME/U2000, Huawei PRS, Smart Care….)
•    Excellent computer skills of Microsoft Word, Excel, PowerPoint 
•    Data analytics and scripting in Excel, SQL or other data processing languages for custom analysis and automation
•    KPIs, QoE/QoS and SLAs analysis
•    Drive test & post-processing
•    RF Parameters and futures tuning
Experience
•    +/- 7 years in a relevant optimization, engineering, or performance management role and environment
•    Cross-Functional Projects
•    System integration in multi-vendor or multi-platform environments
•    Change management process
•    Network Modernization & Audits
•    Regulatory engagement & KPI /DT Benchmarking engagement
•    Team leadership and organization
    Must have technical / professional qualifications: 
•    Bachelor’s degree (BAC+5) in electrical engineering (Telecommunications) or related fields 

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.