Manager Order to Cash
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Vodacom DRC welcomes applications from candidates without discrimination and embraces diversity and inclusion. We strongly encourage women, neurodivergent individuals, and people living with disabilities to apply. We firmly believe that every individual brings unique and invaluable qualities, and we are committed to fostering an inclusive, respectful, and supportive work environment where everyone can flourish.
Key Accountabilities
1.Ensure End to end finance process of Posting, Cash Application Cash Collection and Risk Management
• Posting
• Creation of posting in the accounts receivable ledger corresponding to the customer invoice/credit note Cash Application
• Allocate the received cash to the correct customer
• (A/R) account and line item
• Cash Collection
• Collections and Dunning: Chasing any outstanding amount and taking appropriate actions to get the cash receivable.
• Disputes Management: Recording any customer disputes against their bills, Clarify the dispute and creating adjustments to refund the disputed amount in order to settle the disputes.
• Risk Management
• Credit Vetting: Vetting the Customer before offering him a product
• Manage Credit limits: determine the credit level of a customer
• Billing (the below activities can be in scope if more effectively managed by Finance or Finance systems)
• Collect consumption data
• Calculate charging and billing information
•Creation of Customer documents including invoices and credit notes
• Execution of all standard controls for Order to Cash and retention of audit evidence of the completed controls
• Ensure compliance with IFRS 15
2. Channel Commissions
• The end-to end commission payment process to indirect channel partners and direct channel employees, including accurate and timely calculation of payments, transactional accounting integrity, and ensuring all internal and external reporting requirements are fulfilled;
• Ensuring correct payment of commissions to the dealers o Maintenance of master data and commission structures
• Support business in implementing new commission structures (limited to feasibility & implementation)
• Manage the financial relationships with dealers, including dispute resolution
• Ensure the complete, accurate and timely accounting for future/contingent channels commission costs;
• Execution of all standard controls for Channel Commissions and retention of audit evidence of the completed controls
3. Inventory accounting including Balance Sheet and Profit & Loss entries
• Ensure inventory is accounted for in accordance with VGAIP
• Ensure inventory is accounted for in accordance with VGAIP Ensure stock obsolescence provision is calculated in accordance with company policy
• Ensure stock system (sub-ledger) is reconciled regularly to general ledger
• Confirm regularly, at least annually the existence of physical inventory via stock-taking
• Ensure consignment stock is accounted for correctly appropriately reflecting rights and ownership
• Account appropriately for marking funds and supplier credits etc
4. Revenue & Cost Assurance
• Ensure the end to end correctness of all revenues and costs by applying processes and tools to capture all revenues and the right costs incurred;
• Cost assurance should at least focus on the areas of Roaming, interconnection and 3 rd party;
• Identify revenue at risk
• Collect all Revenue Assurance checks/ reports performed in all
• Vodafone areas and provide an independent and comprehensive
• Revenue Assurance reporting to management
• Ensure prompt escalation of material incidents, follow up and resolution o Execution of all Revenue Assurance standard controls and retention of audit evidence of the completed controls
Leadership Skills
1. The senior Manager OTC will act as role model in management and leadership:
• Working closely with our Business partners to enable a transition to the new EVO OTC process. Moving through the phases of: Stabilisation, effectiveness and efficiency. Deliver world class.
• Actively participate in critical meeting within Finops division and ensure involvement in driving key successful factor to meet stretch deadline for reporting
• Support the team in resolving complex operational control issues
• Ensure that there are no blockages to the provision of the future capability requirements
2. Develop a superior quality team:
• Ensure that he recruit, develop and retain the right people for Procure to pay
• Provide business vision, clear definition of roles, responsibilities, and individual goals and performance objectives;
• Set and measure KPIs for the team
• Motivate, and provide ongoing technical/management training and career counselling to retain the necessary professional staff required to support the OTC environment. Also establish succession plans for team
• Provide regular, constructive feedback to maximize positive impact of individual team member’s talent
• Promote a ‘passion for accuracy’ and ‘continuous improvement’ mentality
• Ensure completion of all reconciliations on time and within Cadency tool
Qualifications & Experience
• University degree in finance, economics and/or business administration.
• Preferably Master’s Degree or MBA
• Fluency in English and French Language.
MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE
• Accountancy qualified
• 5 + years’ experience in transactional operational environment
• 5 years’ leadership experience – essential
• End-to-end knowledge of OTC activities, including in-depth knowledge and understanding of Opex management and Revenue activities
• SOX, IFRS and local GAAP knowledge
• Ability to communicate at all levels
• ERP operational knowledge
• Good understanding of HFM functionalities .
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.