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Specialist M-Pesa Enterprise

Posting Country:  LS
Date Posted:  30 Jul 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Join Us

The M-Pesa Enterprise Specialist is responsible for driving the acquisition, growth, and retention of MSME (Micro, Small and Medium Enterprises) and Government customers by selling M-Pesa Payments and Collections solutions. The role focuses on developing business opportunities, managing strategic relationships, and increasing digital payment adoption through tailored M-Pesa solutions that improve efficiency, transparency, and financial inclusion.

 

 Key Accountabilities

  • Ensure adherence to all regulatory requirements, company policies, AML, KYC, and risk management standards.
  • Maintain accurate sales records, forecasts, and customer documentation
  • Monitor market trends, customer needs, competitor activities, and industry developments.
  • Engage Ministries, Departments, Agencies, Local Authorities, and State-Owned Enterprises to promote digitization of payments and collections.
  • Support the implementation of government revenue collection, disbursement, and payment digitization projects.
  • Drive wallet activity, transaction growth, and product utilization among assigned accounts.
  • Conduct regular business reviews and identify opportunities for upselling and cross-selling additional M-Pesa services.
  • Identify, prospect, and acquire new MSME and Government customers for M-Pesa payments and collections services.
  • Develop and execute sales strategies to achieve revenue, transaction volume, and customer acquisition targets.

 

Competencies

  • Knowledge of digital payments ecosystem and mobile money services.
  • Understanding of MSME and Government operational processes.
  • Consultative and solution-selling skills.
  • Sales pipeline and CRM management.
  • Business case development and proposal writing.
  • Contract negotiation and stakeholder management

 

Qualifications and Experience

  • Bachelor's degree in Business Administration, Commerce, Marketing, Economics, Finance, Information Systems, or a related field.
  • Professional sales or digital financial services certifications are an added advantage.
  • 3–5 years' experience in Enterprise Sales, Digital Financial Services, Banking, Fintech, Telecommunications, or Payments Industry.
  • Proven track record in B2B sales and account management.
  • Experience selling payment, collection, or financial technology solutions to businesses and government institutions.
  • Experience managing corporate and public sector relationships.

 

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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