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Developer Platform Support Engineer

Posting Country:  Mozambique
Date Posted:  2 Oct 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose: 

A highly technical Engineer responsible for operating, managing, and supporting the platforms and services that enable the Software Development Lifecycle. The engineer ensures reliable and efficient operation of core platform services such as version control, artifact management, CI/CD automation, application runtimes, and the environments that support the full path from development to production. The focus is on stability, observability, and the smooth day-to-day operation of the platform tools that underpin all in-house applications.

 

Key Accountabilities:

  • Ensure 24/7/365 platform availability and high reliability of core services.
  • Maintain and troubleshoot platform services, performing root cause analysis to prevent recurring issuesMonitor performance, optimize capacity and resource usage, and control operational costs across cloud and on-premises environments.
  • Automate routine operational tasks and enhance platform observability and alerting systems.
  • Resolve incidents and support tickets promptly to maintain service levels and minimize impact.
  • Deploy, configure, and maintain foundational systems required for reliable operations.
  • Validate platform changes with automated tests to ensure stability and prevent regressions.

 

What we are looking in you:

  • Strong Linux administration skills.
  • Experience with containerized environments (Docker, Kubernetes).
  • Proficiency in CI/CD tools and pipelines (Jenkins, GitLab CI/CD).
  • Familiarity with cloud platforms (AWS, Azure).
  • Scripting and automation skills (Bash, Python).
  • Monitoring, alerting, and observability tools experience (Prometheus, Grafana, ELK).
  • Understanding of infrastructure-as-code concepts (Terraform, Ansible).
  • Fluent in English for reading and listening comprehension.Proficiency in Network Essentials (IP, DNS, TCP/UDP) for troubleshooting and optimizing application connectivity.
  • Solid understanding of the Software Development Lifecycle (SDLC) and its operational implications.
  • Skilled in deploying, operating, and maintaining software in production environments.
  • Ability to learn quickly and react promptly.
  • Strong self-prioritization skills.
  • Open-Source solutions-oriented.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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