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Specialist: M-Pesa Infrastructure and Networking

Posting Country:  Mozambique
Date Posted:  14 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Role purpose: Support and Operate within the IP Networks and Infrastructure domain for Vodafone M-Pesa.


Key accountabilities and decision ownership:

 

•    Plan, design and deploy IP networks for M-PESA ecosystem.
•    Troubleshoot connectivity issues and network outages to ensure minimal downtime between M-PESA and its Partners.
•    Conduct root cause analysis for infrastructure and network incidents, known errors and implement corrective actions.
•    In coordination with other teams, perform regular updates, patches and configurations on network and infrastructure devices.
•    Maintain accurate documentation of infrastructure and network topologies, configurations and changes.
•    Document processes, procedures, and guidelines for use by relevant teams.
•    Develop and test disaster recovery plans for M-PESA infrastructure and network.
•    To understand network and backend systems availability and performance monitoring and ensure that best practice is applied in these areas to ensure the continuity and safety of M-Pesa services.

 

Core competencies, knowledge and experience:

 

•    Profound Knowledge of IP/MPLS Network technology checkpoint certification is an advantage.
•    Knowledge of Infrastructure virtualization technology and configuration, operation and maintenance of IP networks.
•    Good communication, presentation skills and fluent in both English and Portuguese.
•    Exposure to infrastructure and networking projects.
•    Deep knowledge of windows and Linux desirable RedHat.
•    with financial services is an advantage.
•    Deep knowledge of Infrastructure virtualization technology. 
•    experience in leading complex infrastructure and networking projects.

 

Must have technical / professional qualifications: 

 

•    Degree or diplomas in Information Technology.
•    Experience in IP Networks and Infrastructure.
•    Linux Certification (desirable).
•    CCNA Certification (desirable).
•    Checkpoint Certification will be valuable.
•    ITIL 4 Certification will be valuable.
•    Checkpoint Certification will be valuable.

 

Key performance indicators:

 

•    Able to expose himself in a multinational environment and to management level with good communication skills (one company & local roots) and be innovation hungry.
•    Systems uptime / Business Continuity.
•    Acting the Vodacom Way and Ethics.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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