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Business Analyst

Posting Country:  Lesotho
Date Posted:  26 May 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Join Us

Position:         Business Analyst

Reports to:     Manager Solutions Delivery

Department:   Billing and Information Technology

Job Purpose:

To review the annual proposed business requirements and to manage them ensuring successful project initiation and completion through the use of Agile methodologies in Business Analysis. Efficiency will also be improved by liaison with business as well as other Vodacom OPCo’s to establish best solutions and leverage on any existing solutions. Also, to also engage in proactive business requirements gathering and business process improvement aimed at continuous delivery improvement across Vodacom Lesotho.

Key Accountabilities:

  • Maintains business requirements repository
  • Prototype assessment & usability review for solutions.
  • High level understanding of network/solution architectures in order to advise business teams on the feasibility of their requirements.
  • For any given solution, understands which systems are involved as well as the interaction between each element.
  • Identifies and lead Business Process improvement
  • Requirement management and traceability

Qualifications and Experience: 

  • Bachelor of Science (or related IT/Engineering) degree
  • 2+ years of Technical Application administration experience/product ownership
  • Business writing and requirements engineering
  • Experience in managing the development life-cycle for agile software development projects
  • Knowledge of integrations, business process management and automation

 Skills:

  • Excellent oral and written communication skills and presentation abilities
  • Understanding Project Management principles 
  • Stakeholder Management
  • Design thinking

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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