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Specialist Credit Control

Posting Country:  Lesotho
Date Posted:  30 Sept 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Join Us

Evaluates customer credit, sets credit limits, and manages overdue accounts to improve cash flow and protect the company's finances.

Key Accountabilities

  •    Facilitating processing of payments and adjustments on X3
  •   Manage Collections and Dunning: Chasing any outstanding amount and taking appropriate actions to get the cash receivable thereby improving cash flow.
  •   Disputes Management: Recording any customer disputes against their bills, Clarify the dispute and reviewing any proposed adjustments to refund the disputed amount in order to settle the disputes.
  •   Manage Credit limits of the customers.
  •   Vetting of new customers and contract renewals

Competencies

  • Telecommunication industry experience advantageous
  • Thorough understanding of the theory and practice of the OTC function
  • Strong computer literacy
  • Financial policies, procedures, and systems
  • To be up to date with the Group Policies on Credit Control and product development, new product trends in Telecom industry, accounting developments including emerging IFRS

Qualifications and Experience

  •   At least 2 years previous working experience in OTC or Finance
  • Telecom industry experience will be advantageous Experience in marketing, brand management, and agency management for telecoms and financial services industries
  •   College or University graduate with a diploma or degree in Finance, Accounting or Business Administration.
  •   Professional qualification like ACCA or CIMA will be an added advantage

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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