Apply now »

Product Manager: Mobile Voice & Roaming

Posting Country:  South Africa
Date Posted:  1 Sept 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

 

When it comes to putting people first, we're number 1. 

The number 1 Top Employer in South Africa. 
Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

 

  • The Product Manager will be responsible for the development, enhancement, management, and evolution of mobile voice and roaming products within the Vodacom Business unit. The individual will also be responsible for the ownership of all product related requirements, and drive innovation throughout. Key duties will include aligning to and working toward achieving the product strategy and plans, collaborating with cross-functional teams to drive business growth and ensure the delivery of revenue and profitability. Delivery includes the design and delivery of an end-to-end strategy and processes for the product portfolio to maximise existing customer bases and acquisition of new customers.
  • Key responsibility of the candidate will be to manage the Product lifecycle and execute on its GTM and in-life strategy. They will work closely with the various segment practices and channels to identify mobile opportunities and enhancements.

Your responsibilities will include:

 

Strategy Execution:

  • Develop and maintain deep understanding of customer needs, market trends, and competitor activity related to the product and the broader technology market.
  • Drive the uptake of Mobile Voice and Roaming products through engagement with the sales organisation, to achieve or exceed the revenue targets and business objectives
  • Participate in shaping sales initiatives and pathways for route-to-market execution of the product strategy, nationally.
  • Work toward achieving the product revenue & margin targets. Define the GTM Strategy for the product Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex) Docusign Envelope ID: C6C723E7-C068-4DE7-A8C5-3AD194BB204F


Channel Development and Sales Revenue Growth:

  • Participate and drive sales cadence and pipeline management for Mobile Voice and Roaming products
  • Inform the annual targets to be set for [the product] according to the agreed business plan, remaining overall accountable for revenue for the product.
  • Ensure the product and product partners are correctly setup to deliver the right services and service levels to translate into an above industry Net Promoters Score (NPS) standard.
  • Inform the price monitoring plan and participate in price optimisation exercises


Stakeholder Management

  • Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
  • Managing and collaborating with Vodacom Business management and sales teams to drive profitable growth for the business
  • To work closely with Vodacom Business Stakeholders to ensure they are ready to support the product & related services
  • Collaborate and champion cross-functional working relationships to create a unique, superior customer experience
  • Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
  • Manage the multiple internal & external stakeholders across the landscape

The ideal candidate for this role will have:

 

  • Hold a relevant degree in IT, Project Management or related field
  • Postgraduate qualifications (Desirable)
  • +7yrs Relevant Technology Product management experience
  • Familiar with Product Development lifecycles
  • Excellent track record in delivering high value products & services.
  • Background in Enterprise Product Management preferably

 

Technical Competencies 

  • Intelligent with commercial acumen and numerate
  • Good communicator and good interpersonal skills
  • Good team player
  • Confident presenter in sales and customer forums.
  • Business development skills – unlocking the opportunity based on customers’ business requirements
  • Extensive experience in telecoms/IT design with proven technical co-ordination
  • Experience in change management in a technological context
  • Team player, strong influence and relationship management skills
  • A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
  • Fluent in English
  • Ability to lead in high-growth, high-uncertainty environments
  • Ability to work in an international and distributed virtual team Docusign Envelope ID: C6C723E7-C068-4DE7-A8C5-3AD194BB204F
  • Excellent Customer relationship management skills with ability to interact at Director level
  • Strong communication and decision-making skills – ability to balance conflicting interests
  • Stakeholder management

Behavioural Competencies

  • Customer Focus: Prioritizing customer needs and delivering excellent service
  • Accountability: Seeks feedback and identifies opportunities for improvement or innovation
  • Collaboration: Actively fosters collaboration, seeks input and effectively partners
  • Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
  • Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
  • People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
  • Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

  • Enticing incentive programs and competitive benefit packages
  • Retirement funds, risk benefits, and medical aid benefits
  • Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

 

 

Closing date for Applications: 09 September 2025. 


The base location for this role is Vodacom Midrand Campus.

 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
 

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

Apply now »