Reporting and Digitisation Manager - Business Performance

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Role Purpose/Business Unit:

The Reporting and Digitisation Manager: Business Performance leads the development of integrated performance reporting, automation and digital enablement across Vodacom Business. The role enables faster, data-driven decision-making by delivering timely insights, reducing manual reporting, improving governance and creating clear visibility of sales, pipeline, forecast, commission, partner and overall business performance metrics.

Your responsibilities will include:

• Performance Reporting: Design and deliver accurate executive dashboards and reports that provide visibility of targets, pipeline health, forecast performance, revenue KPIs and key business outcomes.
• Reporting Automation: Automate recurring reporting processes using BI and analytics tools such as Power BI, Qlik or equivalent platforms to improve reporting speed, reliability and self-service access.
• Data Integration: Integrate data from CRM, pipeline, ERP, financial and partner management systems to create a consistent single source of truth for Business Performance reporting.
• Digitisation: Identify and implement digital solutions that replace manual, spreadsheet-based or fragmented processes, improve governance and reduce operational risk.
• Advanced BI, dashboarding and data visualisation capability, including Power BI, Qlik or similar tools.
• Strong data management, SQL, ETL/ELT, data modelling and integration skills across enterprise systems.
• Working knowledge of automation, scripting, low-code/RPA tools, advanced Excel and emerging analytics or AI-enabled reporting solutions.

People Leadership & Stakeholder Collaboration:

• Team Leadership: Lead a small reporting and digital specialist team, setting clear goals and building delivery capability.
• Stakeholder Collaboration: Partner with Sales, Commercial, IT, Data & Analytics, Finance and Partner Management to ensure reporting solutions meet business needs.
• Adoption & Governance: Drive adoption of self-service reporting, support performance governance forums and advise stakeholders on effective use of data and insights.

The ideal candidate for this role will have:

Essential:

• Bachelor’s degree or equivalent NQF Level 7 qualification in Business Science, Information Systems, Data Science, Computer Science, Engineering or a related field.
• 7–10 years’ experience in business intelligence, data analytics, performance reporting or digital enablement within a large, complex organisation.
• 2–3 years’ leadership experience managing analysts, reporting teams or technical delivery teams, preferably in telecommunications, B2B or enterprise environments.
• Professional certifications in analytics, project management, or process improvement 

Technical / Professional Expertise 

• SQL/database knowledge, data extraction, transformation, manipulation and analysis.
• Strong BI reporting capability using Power BI, QlikSense or similar tools.
• Experience working with multiple data sources, data models and reporting structures.
• Advanced Excel skills; Python or similar analytical scripting experience advantageous.
• Strong communication, data storytelling, planning, organisation and project/process management skills.
• Ability to present findings and recommendations clearly, succinctly and credibly to senior stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 July 2026. 

The base location for this role is  Vodacom, Midrand Campus. 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.