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Senior Specialist Business Excellence (TCM & MPESA)

Posting Country:  South Africa
Date Posted:  17 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

When it comes to putting people first, we're number 1. 

The number 1 Top Employer in South Africa. 
Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit:

Business excellence team within the Group International Business is responsible for delivering the Africa hub centralisation of the COE for FinOps. The team’s value proposition:

 

  • Process Excellence: Efficiency and effectiveness of business processes and systems. Define best practices, frameworks & policies. Drive standardisation and alignment of best practice.  
  • Governance and Controls: Design and implement risk management and controls to ensure compliance 
  • Innovation: Define and implementation of strategic and transformational targets leveraging on technology and best practices
  • Financial Value: Support between operational, accounting teams, group and local market ensuring integrity and compliance of financial reporting 


To be successful the individual will have a solid understanding of Bank and Cash; and Financial Services); systems across an integrated systems landscape which incorporates several complementary business solutions and their respective interfaces. They will enjoy problem solving; understand performance metrics for world class organization and compliance (such as Internal Audit, Sox). They will support the FinOps International Business team across African Opcos.  Interaction with Shared Service centres, Corporate Services, Group Financial processes, local markets leadership teams, Internal and External Audit will be essential.

 

 

Your responsibilities will include:


 Financial Reporting Assurance 

  • Ensure accuracy and integrity of the balance sheet through meticulous reconciliation and verification 
  • Perform and maintain financial transparency and compliance 
  • Effectively drive action plans on aged/ unidentified balances with account owners/ head of finance 
  • To ensure that key financial and business objectives of the Payments and related products within Financial Services are met with regards to internal controls,  reconciliations, financial reporting and analysis. Provide support to the IT and commercial teams with regard to the processes and controls required from a financial perspective

 

Manage the execution of strategic projects:
•    Effectively manage Strategic projects, ensuring stakeholder buy-in and minimal disruption.
•    Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.

 

Governance, Risk Management and Mitigation:
•    Develop and update policies and procedures for key processes, ensuring effective internal controls are in place.
•    Collaborate with stakeholders across Africa and other departments to define ownership and accountability for control activities.
•    Conduct regular risk assessments to identify, analyse, and prioritise potential risks.
•    Develop and implement risk mitigation strategies, including process improvements, internal control enhancements, and reporting procedures.
•    Monitor and report on the effectiveness of risk mitigation measures, adjusting as needed.
•    Coordinate with internal auditors, SOX, Group Risk, ensuring smooth and efficient audits and timely resolution of audit findings.
•    Foster a culture of control consciousness.

The ideal candidate for this role will have: 

Technical / professional qualifications: 

 

•    Minimum 5+ years financial experience - essential
•    Payments/Financial Services industry knowledge – advantageous
•    Treasury experience – within corporate or banking environment – advantageous 

 

Job Knowledge
•    Knowledge of Finance Operations in a Shared Service centre, supporting multiple companies and countries.
•    Knowledge of Key performance indicators used within the organisation to drive business decisions
•    SOX, IFRS 
•    Excellent SAP & HFM skills
•    Understand business impact of the respective elements of local and global initiatives/projects
•    Technical knowledge/experience of related systems (incl. interfaces)
•    Post go live support

 

 

Job Related Skill

•    SAP ERP knowledge 
•    Project Planning 
•    System implementation experience 
•    Excellent facilitation skills 
•    Communication – written or oral (the ability to speak and write in a clear, concise and fluent manner to      both individuals and groups)
•    Planning 
•    Change management
•    Aptitude for fostering positive relationships
•    Problem solving
•    Teamwork 
•    The ability to explain complex information clearly and simply
•    Operational excellence and attention to detail
•    Ability to adapt quickly in a new environment and work on multiple systems/platforms
•    Ability to communicate financial information with non-finance employees
•    Ability to effectively communicate across all levels
•    RPA processes
•    Business Intelligence 

 

We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

 

Closing date for Applications: 25 April 2025. 


Base location : any location

 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
 
 

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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