Power Cost Administrator

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Key Accountabilities:
Metering administration and support
•    Support site-specific metering requirements and metering strategies for different customers based on approved technical designs and operating re-quirements.
•    Support operations and maintenance partners to ensure metering capabilities on site are not com-promised and remain technically operational.
•    Coordinate and support the testing, installation, commissioning, maintenance, replacement, and fault resolution of AC and DC billing meters.
•    Maintain accurate records of installed meters, meter configurations, communication status, cal-ibration records, and related site information.
•    Provide technical and administrative support on metering and billing related matters to internal stakeholders.
•    Coordinate the development and implementa-tion of daily and weekly work plans, schedules, and progress reporting for metering-related activ-ities

Billing administration and reconciliation support:
•    Support the end-to-end billing administration process for site power consumption and related recoveries.
•    Prepare, validate, and maintain billing inputs derived from metering data to support accurate and timely billing.
•    Assist with monthly billing reconciliations be-tween metering data, supplier invoices, landlord invoices, tenant recoveries, and internal billing records.
•    Investigate, track, and escalate billing discrepan-cies, incomplete data, abnormal consumption patterns, estimated bills, and under-recovery risks.
•    Prepare site-level reconciliation packs, variance reports, and supporting documentation for re-view by the Energy Manager and relevant inter-nal stakeholders.
•    Support billing query and dispute resolution by compiling the required technical and administra-tive supporting information.

Grid and fuel administration support:
•    Support the administration and reporting of grid-related power data, utility account information, tariffs, supply points, and related billing records.
•    Assist in tracking grid power usage, cost trends, reliability issues, and related reporting re-quirements.
•    Support engagements with utilities, land-lords, councils, and other external stakeholders by preparing metering, billing, and reconciliation infor-mation as required.
•    Assist with the administration, tracking, rec-onciliation, and reporting of fuel consumption data where applicable.
•    Support the identification and reporting of abnormal fuel usage, possible wastage, and data anomalies for investigation by the Power Cost Manager

Core competencies, knowledge, and experience:
•    Good understanding of existing, new, and emerging metering and billing technologies.
•    Understanding of metering data, data quality requirements, and the conversion of metering data into billing inputs.
•    Strong administrative experience across multiple delivery areas, vendors, and reporting requirements.
•    Ability to identify data anomalies, incomplete data, billing discrepancies, and under-recovery risks.
•    Excellent analytical and reporting skills, including dashboard support and structured reconciliation reporting.

Must have technical / professional qualifications
•    Grade 12 is essential. 
•    Possessing a 3-year related qualification, such as a diploma or NQF 5 Certification
•    Minimum of 2-3 years' experience in power metering, billing administration, utility billing, or the implementation / administration of metering and billing solutions
.

Who you are

Role purpose:
End to end ownership and responsibility for the day-to-day administration, coordination, reporting, and support of AC/DC site power metering, billing, and related reconciliation activities on a national basis. The role provides administrative support to the finance and property departments in all technical aspects of power billing related matters, with a focus on ensuring accurate billing, data integrity, operational continuity of metering infrastructure, and effective coordination with finance, commercial, property and operations. The role focuses on the accurate administration of metering and billing processes, identification of exceptions, and the preparation of reports and supporting information required for sound financial management and cost recovery.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.