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Engineering Authority (Security)

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  16 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Location Independent Worker – UK 
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: 37.5 hours per week – Monday to Friday with on call out of hours work once a month. 

 

Who We Are

 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 

 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

 

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. 

 

What you’ll do

 

Operating within Vodafone UK Technology Operations you will play a crucial role in supporting our biggest customers. The focus of this role is to provide tier 3 security expertise on our multi-vendor network security platforms. The main accountabilities in this role include -   


 

  • Managing complex security issues and escalations through to resolution,   
  • Vulnerability management and reporting 
  • Project engineering to support delivery of Security projects and TCV management / Reporting. 
  • Knowledge cascade to our wider assure teams 

 
 

You will:  


 

  • Carry out technical on-call activities for activities 24x7. 
  • Carry out root cause analysis for complex major incidents & escalated faults 
  • Deliver complex network and security projects 
  • Provide planning, management, support, and execution of change activity 
  • Assist with the definition, & embedding, of a consistent set of processes & measures across all key interfaces. 
  • Support the on-going development of ‘frontline’ Customer Service teams. 
  • Support new technology, service & solution acceptance from into 3rd line support. 

 

Who you are  

 

You will have:  

 

  • Good Analytical skills, fast learner. 
  • Strong stakeholder management skills   
  • A basic understanding of Security (Infra and Cyber)  
  • Computer networking 

  


Essential Technical Experience: 


 

  • FW expert on 1 vendor (CISCO, Checkpoint, Palo-Alto, FortiGate) 
  • Load Balancers – f5 or any other  
  • Proxy – Zscaler  
  • Good knowledge on Network Security

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

 

What we offer

 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. 

 

Together we can 

 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#vodafoneuk
#LI-Remote 
 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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