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2nd Line Operations Engineer - KIAS UPS

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  17 Jun 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Our Team as a 2nd Line Operations Engineer – KIAS UPS!

Are you passionate about ensuring the reliability of critical business systems? We’re looking for a dedicated 2nd Line Operations Engineer to join our AO DE team and support the seamless operation of KIAS UPS and related telecom applications.

What You’ll Do:

•    🖥️ Monitor and maintain the availability and performance of production systems
•    🛠️ Troubleshoot incidents and resolve service requests within SLA timelines
•    🔍 Perform root cause analysis and implement preventative solutions
•    🔄 Automate repetitive tasks and optimize system performance
•    📈 Generate operational reports and maintain system documentation
•    🤝 Collaborate with cross-functional teams to ensure system stability

What We’re Looking For:

•    🎓 Bachelor’s degree in Computer Science, IT, or related field
•    🧠 Experience with Amdocs Ensemble (CSM, MNP, NM, UPS) and telecom operations
•    💡 Strong troubleshooting skills and ability to navigate code for root cause analysis
•    🧰 Hands-on with Unix, PL/SQL, and scripting languages
•    🗣️ Fluent in English (written and spoken)
•    🌍 Willingness to work in shifts and handle 24/7 on-call support

Why Join Us?

•    💡 Impactful Work: Keep essential telecom systems running smoothly
•    📈 Career Growth: Learn, lead, and grow in a dynamic environment
•    🤝 Team Culture: Be part of a collaborative and supportive team
Ready to take your IT operations career to the next level? Apply now and help us deliver seamless service to millions!

Sounds like the perfect job? We’ve got even more to offer:

•    Work from Home – hybrid approach  
•    Medical and dental services 
•    Life and hospitalization insurance 
•    Dedicated employee phone subscription 
•    Special discounts for gyms and retailers 
•    Annual Company Bonus 
•    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  
•    You get to work with tried and trusted web-technology 
•    Getting in on the ground floor of a technology changing company 
•    Flexible Vacation – Take time off when you need it, we trust you  
•    Special Paternal Program - 4 months of paid paternity leave

 

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. 


Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.  
#VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »