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2nd Line Operations Engineer - OSS

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  26 Mar 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

 Join Our Team as an OSS 2nd Line Operations Engineer! 🚀
Are you a tech-savvy professional with a passion for supporting and improving OSS applications? We're looking for a skilled OSS 2nd Line Operations Engineer to join our dynamic team. In this role, you'll ensure the high availability of services, develop automation scripts, and optimize existing working methods.

What you’ll do

•     Provide support and collaborate with software developers to enhance OSS applications.
•    Ensure smooth transition of solutions from development to operational environments through validation, testing, and implementation.
•     Operate and maintain high availability of services, regularly developing automation scripts.
•     Implement changes and maintenance works on software solutions, writing implementation documents and changes to current configurations.
•     Manage incidents, problems, and service requests, including implementing workarounds.
•     Perform daily health-checks and continuously seek to improve existing platforms and services.
•     Deliver technical support for OSS applications (2nd Line support), ensuring on-call availability.
•     Identify improvement and automation opportunities.
•     Assist in building knowledge and skills throughout the team to continuously improve service to customers.

Who you are

What We're Looking For: 
•     Good understanding of ITIL, DevOps principles, and Agile methodology.
•     Operational knowledge to debug and troubleshoot application issues on Linux servers.
•     Knowledge of deployment methods using CI/CD (Jenkins) and version control (Git).
•     Basic understanding of Docker, Kubernetes, APIs, and Weblogic.
•     Working experience with SQL.
•     Proficiency in programming/scripting languages like Bash and Perl.
•     Basic knowledge of IP Networking and Telecom architecture and protocols.
•     Excellent communication and presentation skills in English.
•     Experience in a multinational environment.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you


Why Join Us?
•     Innovative Environment: Work with cutting-edge technologies and be part of a forward-thinking team.
•     Career Growth: Opportunities for professional development and career advancement.
•     Collaborative Culture: Join a supportive and collaborative team that values your input and expertise.
If you're ready to take on new challenges and make a significant impact, apply now and be part of our exciting journey!

Sounds like the perfect job? We’ve got even more to offer:

  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
  • Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in. 

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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