Engineer 1st Line

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  11 Mar 2025
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day

You will provide 1st Line specific technical services related to live information systems of telecommunications operators (Vodafone OpCo or JVs).

You will ensure the development, implementation, correction and testing of software and hardware solutions for information systems and telecom applications existing in the networks of operators, in order to meet the quality and response time requirements of the projects.

At the request of customers (Vodafone OpCos) - identifies, develops and implements solutions to solve software and hardware deficiencies in the respective networks. The solutions provided involve changes to existing software systems or the implementation of new software components to maintain the functionality of the current systems.

If the complexity of the software or hardware deficiencies in the network is too high, or the time limit defined for such a troubleshooting, depending on the severity of the project, is in danger of being overstepped, escalates these projects for resolution to the technical leaders or to 2nd Line, the higher technical level.

With these activities you will have a great impact on our business:

•You will develop and design of customized software solutions, applications in a defined framework and in accordance with the requirements of telecom operators

•You will update software packages using specific machine code programming languages for equipment in order to stabilize and optimize customers' telecommunications networks

•You will be in charge of configuration, integration and optimization of network software parameters according to defined quality criteria, using languages and programming methods specific to telecom applications

•You will be testing software packages / applications on the test environment in order to identify and remedy malfunctions, followed by the implementation in the production environment

•You will be in charge of emergency remediation by software or hardware reconfiguration of elements in telecom networks by specific telecom programming methods

•You will investigate and solve technical problems received from the Customer Operations or Service Desk sub-departments, using programming languages and methods and “software debugging” specific to telecom applications, or sending them to higher technical levels if they have too high complexity, or defined time limit for such a troubleshooting, depending on the severity of the project, it is in danger of being exceeded

•You will evaluate and optimizing the performance of telecom systems by checking and modifying the software and hardware parameters of the live applications of the operators

•You will perform continuous preventive checks of systems using specially developed software programs in order to identify and resolve latent software and hardware deficiencies of telecom systems

With these skills you are a great candidate:

•English language - written and spoken

•Other languages of wide European circulation - written and spoken, are an advantage;

•Operating systems, database systems, computer applications specific to mobile and fixed telecommunications

•Basic technical knowledge of 2G / 3G / 4G / 5G / Networking / HFC / IP / DOCSIS / TX

•You have completed university studies, preferably in a technical area (eg. Faculty of Electronics, Telecommunications and Technology Information)

Sounds like the perfect job? We’ve got even more to offer:

•Work from Home – hybrid approach  

•Medical and dental services 

•Life and hospitalizationinsurance 

•Dedicated employee phone subscription 

•Special discounts for gyms and retailers 

•Annual Company Bonus 

•Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  

•You get to work with tried and trusted web-technology 

•Getting in on the ground floor of a technology changing company 

•We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.

•Special Paternal Program - 4 months of paid paternity leave 

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.