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IP Multimedia Subsystem 2nd Line Engineer

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  4 Oct 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Preventive and corrective second level troubleshooting ensuring quality, continuity of service and the restoring time for Packet and Voice Core Network elements. 2nd Line Operations of Fixed Data/Voice Platforms in a multi-vendor environment. 

With these activities you will have a great impact on our business:

  • In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service and performance restoration.
  • Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for Packet and Voice Core components.
  • Solve network related Customer Complains within SLA. Trace and debug at network level (tracing tools) or at network element level application or linux OS.
  • Complex traffic and E2E service trend and protocol analysis.
  • Assure planned work activities and upgrade of Packet and Voice Core components. Onboarding and implementation of Service requests ensuring quality of service and avoiding regression on functionalities.

With these skills you are a great candidate:

  • Linux OS.
  • IMS protocols SIP, SDP, RTP, DNS, ENUM, DIAMETER, provisioning.
  • Security layer (TLS, SSL HTTPS etc.), workflow related to signed certificates (request and installation) on Application and Web Services.
  • IP Transport basic certification (e. g. Cisco CCNA) or equivalent.
  • Multi-year experience working in Telco or IT industry.

Must have technical / professional qualifications:

  • University degree: faculty of Electronics, Telecommunications and Information Technology
  • 2 years of experience in a similar role in Operations and Maintenance activities.
  • 1 year experience in scripting and automation (Python, Ansible) desirable

Sounds like the perfect job? We’ve got even more to offer:

  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
  • Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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