SOFTWARE ASSET MANAGEMENT (SAM) SPECIALIST_DE
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
About this Role
We are seeking a Software Asset Management (SAM) Specialist to join our Service Management & IT Operations team in Bucharest. This role is pivotal in managing software licensing requests, overseeing administrative PC rights, and ensuring compliance with software governance processes. The successful candidate will contribute to building a Centre of Excellence for SAM within VOIS, supporting global governance, and driving cost efficiencies through effective asset management.
What you’ll do
- Process MyIT Shop software licensing requests and ensure correct assignment.
- Build, maintain, and document SAM processes.
- Oversee and authorise administrative PC rights for users.
- Review and assess application archives and package requests via the Software Approval Board.
- Analyse and report on software licensing data, ensuring adherence to KPIs and SLAs.
- Use SNOW toolset to manage software assets and generate reports for IT Operations, Procurement, and Security.
- Identify software deployment efficiencies and cost-saving opportunities.
- Evaluate software licence requests for reuse or new procurement.
- Support global process governance and improvement initiatives.
- Collaborate with infrastructure teams to assess licensing implications of changes.
- Manage software licences, warranties, maintenance agreements, and vendor contracts.
- Monitor and manage consumption of Cloud Services (IaaS, PaaS, SaaS).
- Respond to software vendor audits and licence validation requests.
- Maintain SAM tools including SNOW and Spider, and recommend system enhancements.
- Provide regular compliance and usage insights to stakeholders.
- Ensure effective use of SAM tools and automation for software information collection.
- Maintain relationships across business units to ensure software use is disclosed and controlled.
Who you are
- Minimum 2 years’ experience in an ITIL-based organisation within Software Asset Management.
- Skilled in identifying cost efficiencies through licence reuse and enterprise agreements.
- Strong communicator with the ability to collaborate across diverse teams and cultures.
- Detail-oriented with a proactive approach to learning and process improvement.
- Experienced in writing and adapting policies and procedures.
- Proficient in ITAM toolsets such as SNOW Software, BMC Spider, and SaaS Cloud Portals.
- Knowledgeable in ITIL framework, virtualisation, and cloud infrastructure licensing.
- Familiar with asset lifecycle processes and technical support for procurement decisions.
- Fluent in English (C1 level).
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
- Special Paternal Program - 4 months of paid paternity leave
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve.
We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
What skills you will learn
- Advanced use of SAM tools including SNOW, Spider, and cloud portals.
- Strategic licence management across major vendors (Oracle, Microsoft, VMware).
- Cloud service consumption tracking and reporting (Azure, AWS, Google Cloud).
- Compliance reporting and stakeholder engagement.
- Process documentation and governance in a global tech environment.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
#_VOIS
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