Apply now »

Service Support Integration Analyst with AS400

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  7 Feb 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

  • Ensure and monitor compliance with architectural and development guidelines for critical IT systems.
  • Analyze business requests, translating them into technical solutions that drive efficiency.
  • Manage and support change management processes, ensuring smooth transitions.
  • Work with AS/400, SQL, and RPG, leveraging technical knowledge to support system stability.
  • Provide technical guidance to project managers and stakeholders, ensuring alignment between IT and business needs.
  • Handle incident management and crisis resolution, finding quick and effective solutions to keep operations running.

With these activities you will have a great impact on our business:

  • Act as a bridge between business and IT, ensuring requirements are understood and implemented effectively.
  • Maintain compliance with IT standards, ensuring systems align with architectural guidelines.
  • Support escalation management and 3rd-level troubleshooting, preventing small issues from turning into major disruptions.
  • Work closely with development teams and IT partners to coordinate solutions and ensure seamless integrations.

With these skills you are a great candidate:

Must-Have:

  • Strong experience in the Telecom industry.
  • Strong knowledge of change management and the ability to handle process transitions effectively.
  • Analytical skills to evaluate business requests and translate them into technical requirements.
  • Knowledge of AS/400, SQL, and RPG—you won’t need to code, but you should understand how it all works.
  • Experience in crisis management, with a proven ability to handle incidents and provide quick solutions.

Nice-to-Have:

  • Project management skills to support releases and coordinate between teams.
  • Strong communication skills to collaborate with stakeholders and present solutions effectively.

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »