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Service Support Integration Analyst with Linux

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  7 Feb 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

  • Ensure and monitor compliance with architectural and development guidelines for critical IT systems.
  • Analyze business requests, translating them into actionable technical solutions.
  • Manage and support change management processes, ensuring smooth transitions and minimal disruptions.
  • Work with Linux, Unix, and SQL, leveraging technical knowledge to support system stability.
  • Provide technical guidance to project managers and stakeholders, ensuring IT and business alignment.
  • Support incident resolution and 3rd-level problem management, keeping operations running efficiently.

With these activities you will have a great impact on our business:

  • Act as the link between business and IT, ensuring technical solutions meet operational needs.
  • Maintain compliance with IT standards and architectural guidelines.
  • Drive escalation management and troubleshooting, preventing minor issues from turning into major disruptions.
  • Work closely with development teams and IT partners to coordinate solutions and system improvements.

With these skills you are a great candidate:

Must-Have:

  • Strong experience in the Telecom industry.
  • Solid knowledge of change management and handling process transitions.
  • Analytical skills to evaluate business requests and translate them into technical solutions.
  • Knowledge of Linux, Unix, and SQL—you don’t need to code daily, but understanding how things work is essential.
  • A technical mindset with programming knowledge, even if coding isn’t a core part of your role.

Nice-to-Have:

  • Project management skills to support releases and coordinate between teams.
  • Strong communication skills to collaborate with stakeholders and present solutions clearly.

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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