Threat Responder Local VBSOC
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
The cybersecurity Threat Responder is a skilled cybersecurity specialist, that plays a crucial role in safeguarding our clients’ critical assets by proactively identifying and mitigating cybersecurity threats. You’ll be part of a dynamic team of Tier 2 threat responders responsible for reacting to security incidents within our clients’ environments and providing them direct expert support. Your expertise will contribute to maintaining a robust security posture and ensuring the confidentiality, integrity and availability of our customers’ sensitive information.
You will bring proficiency with security tools and technologies, and you will manage core SOC and modular security services of the Vodafone Business Customer Security Operations Centre in Romania
- Responsible for proactive and reactive multichannel customer interaction with focus on excellent customer experience
- Conduct in-depth analysis of security incidents to determine their severity, impact, and root cause.
- Enhance existing security monitoring and incident response processes and procedures.
- Work closely with L1 threat analysts and provide guidance on escalated issues. Liaise with L3 threat experts and provide feedback for improved platform and process designs.
- Develop and maintain documentation related to security incidents, analysis, and response actions.
- Stay up-to-date with the latest security threats, trends, and technologies.
- Participate in security awareness training and promote security best practices within the organization.
Who you are
- At least 1-2 years of experience working in an industry standard SOC in security analysis/incident handling and security monitoring.
- Experienced in SIEM (preferred knowledge on Sentinel, Splunk, QRadar Chronicle, McAfee, CryptoSIM or Logsign), EDR (Trend, MS Defender, SentinelOne, Crowdstrike), identity and SOAR products.
- Knowledgeable in security topics such as next gen firewalls (Fortinet, PaloAlto, CheckPoint), SASE and other network security devices and cloud security applications such as WAF, DLP, anti-virus/anti-malware, threat intelligence, etc.
- General understanding of attacker tools, tactics and techniques and referencing on MITRE ATT&CK, knowledge of MITRE Shield.
- Familiar with tools for malware analysis, open-source threat Intelligence and SOAR.
- Detail-oriented, problem-solving mindset with critical and analytical thinking.
Qualifications and certifications
- Bachelor’s Degree in engineering departments (preferably Electronics or Computer Engineering)
- Preferably with security certifications such as GIAC GCIH, CompTIA Cybersecurity Analyst (CySA+).
- Product certification on firewall, SASE and SIEM technologies and vendors are distinctive elements.
- Preferably with networking certifications such as CCNA or equivalent.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
- A hybrid working regime: 2 days at the office, 3 remote days
- Unlimited subscription (voice and data) for your phone & voucher for a phone
- Special discounts on Vodafone products and Friends & Family offers
- Medical, life and surgical insurance
- An insurance plan and additional medical packages for you and your family
- Meal vouchers for shopping or a fun lunch with colleagues at the office
- Bookster subscription for unlimited reading
- Preferential rates at the gym
- Professional development and leadership programs
- Internal Wellbeing & Recognition events
- Extra vacation days for special events
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.