Solution Architect - VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this role
We are looking for product and technology experts who are passionate about engaging with customers and partners in the presales phase. In this role, you will work closely with our German partners and their customers to understand their business and technical needs and help translate these requirements into tailored technical solutions from Vodafone’s portfolio. Your expertise will be key in guiding stakeholders through the solution design process, ensuring their needs are met with innovative and effective offerings. This customer-centric, consultative approach is essential for building trust and delivering value during the early stages of the solution lifecycle.
What you’ll do
- Analyze and qualify customer requirements to ensure the best fit with Vodafone’s standard products and solutions.
- Design and develop tailored technical solutions that address customer needs and business objectives.
- Evaluate the benefits and costs of proposed solutions to support informed decision-making.
- Create and document both high-level and low-level solution designs, ensuring clarity and compliance with internal standards.
- Champion process improvement by leveraging technology and automation to drive efficiency.
- Ensure the technical feasibility and operational readiness of all proposed solutions.
- Consolidate standard costs and provide technical input for product development and enhancements.
Who you are
- Fluency in German and English, suitable for both verbal and written communications in global environments
- 5–7 years of experience in Solution Engineering or Architecture within the Telecom industry
- The knowledge and experience required to perform technical evaluation of requirements and create, propose, and deliver Vodafone solutions that fit customer needs
- A strong understanding of Voice/Data connectivity solutions, with specialization in IoT area
- An innovative mindset—thinking beyond boundaries and contributing to the adoption of the latest tools and technologies to drive efficiency
- Experience in High-Level Design (HLD), Low-Level Design (LLD), and specification writing
- Experience working in agile environments
- Knowledge and exposure/experience with commercial processes (how commercials work in the Telecom industry)
- Successful experience in vendor product selection and adoption (a plus)
- Awareness of network operations and ITIL processes (a plus)
Not a perfect fit?
What's in it for you
- Exposure to cutting-edge IoT technologies and service models
- Collaborative environment with cross-functional and international teams
- A dynamic environment where innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by a diverse team
- Access to internal and external trainings via other providers
- A supportive internal coaching and mentoring culture
- Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
- Cafeteria package
- Private Medical Services
- Employee Assistance Program to support your well-being and mental health
- Life and accident insurance
- You can work remotely overseas for 20 days a year
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
- You and your family members can enjoy several discounts from our partners
- You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
What skills you will learn
- Advanced solution architecture and design methodologies.
- Cross-functional collaboration and stakeholder management.
- Agile working practices and commercial evaluation.
- Technical evaluation of vendor products and telecom standards.
- Strategic thinking and innovation in telecom solutions.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.