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IPPS Packet Core Support Principal Eng (VOIS)

Aggregate function:  Technology
Business Area:  VT Netw. Strategy Archit. Eng.
Posting Country:  Egypt
Date Posted:  5 Mar 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose:

To provide solid support in the packet Data services and Mobile internet area across all technical levels of operation, ensuring the timely resolution of individual and global complaints. It involves initiating actions to enhance network quality, availability, and resilience through project development and implementation. Additionally, responsibilities include reviewing new technologies, incident trends, troubleshooting critical situations, and coordinating packet core and network planned activities to ensure fault-free operation and adherence to quality standards.

Key accountabilities and decision ownership:

•    Provide comprehensive support across all technical levels of packet Data services and Mobile internet network operations, ensuring proper handling of individual and global complaints.
•    Take ownership of actions to enhance network quality, availability, and measurement, including the development and implementation of enhancement projects.
•    Review technology roadmaps and incident trends to inform decision-making and ensure highest network resilience.
•    Troubleshoot critical network situations, analyse problems, and implement effective solutions.
•    Coordinate planned packet core and mobile network activities to ensure fault-free operation and providing root cause analysis (RCA), and implementing preventive actions.
•    Participate in acceptance testing of new nodes, system upgrades, and expansions, while following Change Management and Service Management processes.
•    Interface and communicate with vendors to track and follow up on escalated problems.
 

Core competencies, knowledge and experience:

•    minimum 4 years of experience in packet core operation, within a mobile operating company.
•    Background in mobile network technology ( implementation and roll out of services).
 

Must have technical / professional qualifications:

•    Bachelor degree in electronic/telecommunications engineering.
•    Basic understanding of protocols and products in mobile networks: GSM, 3G,4G,5G.
 

#VOIS #BeUnrivalled #Createthefuture

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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