Senior IE Consumer CPE Engineer
Why work for us:
At Vodafone, we’re working hard to build a better future A more connected, more inclusive, and more sustainable world. We believe technology is only as powerful as the people using it to create a better tomorrow:
Role Purpose:
Driving engagement with Local IE stakeholders to guarantee Home Products & Services matches local markets needs, priorities, timelines and budget.
E2E In Market HT&P Technical Plan definition and Execution in IE
Delivery Group Products & Services fitting also Local IE frameworks
Local CPE & Services Certification
Reduce VF Opex costs thanks to decrease Customer Calls and Customer tickets rates
Improve Customer Satisfaction
Fulfilment of CPE Security requirements
Essence of Role – Key Accountabilities:
Local Integration & Testing with Opco Network and IT/OSS Systems
CPE Issues assessment
CPE Performance Improvement action Plan definition
Residential CPE Software Live Cycle Management in line with CPE Roadmap
Understanding Home Customer Experience through a comprehensive data analysis
We Are Looking For You, If You Have:
University Degree in Engineering
Min. 5 yrs. experience in development of Home gateways and network services
Experience working with versatile teams, complex projects / programs and managing budget
Relevant experience in CPE products and advance service solutions
Broad & deep technological background in DSL/FTTx/FWA/DOCSIS/WIFI/TR69/TR369 technologies.
Have an E2E perspective of Residential CPE and Service technologies
Solid knowledge and experience in Remote CPE management
Conceptual & Analytical thinking. Able to challenge given solutions and capitalize on innovation opportunities
Elevated Leading, Coaching, Communication & Presentation skills
When choosing us……….
When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!
• Some of the benefits that you will receive along the way are:
• Competitive Salary
• Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
• Generous Employer Pension contribution
• Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
• 23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday
• Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners
We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.
When you combine Technology and the human spirit, anything is possible. And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one. Its starts here. It starts with you.
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