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Devops Service Manager-Fixed CRM

Aggregate function:  Technology
Business Area:  VT Vodafone IT
Posting Country:  Türkiye
Date Posted:  8 Aug 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Your dream job does exist.  

Discover it at Vodafone!

                                                                 
Join our journey as we connect for a better future. Ready?
                                                                                                      
We are looking for a DevOps Service Manager-Fixed CRM

First things first: Our Brand.

We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.   
With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.  
We are proud to export our successful practices abroad, while transferring our global know-how to our country.
We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.
 
Our Spirit, Our Way.

Here are the key behaviours that help us bring our Spirit and Purpose to life: 

     Earn customer loyalty: Small things do matter. 
     Experiment, learn fast: Just take the chance. 
     Create the future: That s possible. 
     Get it done, together: It s up to each of us to make it happen.
 
Here, everyone can feel free to be themselves and express their ideas.

We are proud to have the most flexible #hybrid way of working in Turkey. 
Together with your team, you can decide which days to come to the office depending on your work requirements. 

Another favorite:  Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafas  (Friday mood :)).

And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began  by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.

Why is this role really critical to us? 


Responsible for the successful ongoing operation, coordination and management of VFNET CRM,Retail  solutions and manage  Application servers that mostly critical business processes runs on it. 

How will you spend your time at Vodafone? 

•    Fixed Customer&Online Serv. Ops Manager should have the ability to track performance and availability of customer faced applications with advanced process in proactive manner.

•    Introduce Best Practice Policies and Guidelines relating to products, licensing and support.

•    Working closely with releated Solutions, Infrastructure, Customer support, L1, Devops, Security teams to help drive the company strategy and serve the best services out to our customers.

•    Drive and manage contract management for services being delivered from outsource partners. Track the contract kpi’s, improve the capability and performance for the services being delivered.

You are just the person we ve been looking for, if you have: 

•    Experience in leading squads and processes, tools and techniques, particularly Agile Scrum, Kanban

•    Experience in managing applications build with openshift, java, .netcore frameworks. Experience in  designing, building and managing applications automation features.

•    Good experience and knowledge about DevOps, SRE concepts.

Get to know us

If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

This role has a #Hybrid working model

Wait for it: Our benefits!

We like to keep them flexible:

     Vflexy: Flexible Benefits Program 
     Hybrid working kit
     Ergonomic kit allowance 
     Digital meal voucher
     Flexible transportation allowance.
     Employee assistance hotline & counselling
     Comprehensive and flexible private health insurance
     Discounted price deals for wide range of products & services 


Plus, plenty more to enjoy!

#LI-Hybrid 

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/  for further details.


 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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