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Devops Service Manager-Fixed CRM

Aggregate function:  Technology
Business Area:  VT Vodafone IT
Posting Country:  Türkiye
Date Posted:  6 Sept 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

 

 

 

Responsible for the successful ongoing operation, coordination and management of VFNET CRM,Retail  solutions and manage  Application servers that mostly critical business processes runs on it. 

•    Fixed Customer&Online Serv. Ops Manager should have the ability to track performance and availability of customer faced applications with advanced process in proactive manner.

•    Introduce Best Practice Policies and Guidelines relating to products, licensing and support.

•    Working closely with releated Solutions, Infrastructure, Customer support, L1, Devops, Security teams to help drive the company strategy and serve the best services out to our customers.

•    Drive and manage contract management for services being delivered from outsource partners. Track the contract kpi’s, improve the capability and performance for the services being delivered.

Who you are

•    Experience in leading squads and processes, tools and techniques, particularly Agile Scrum, Kanban

•    Experience in managing applications build with openshift, java, .netcore frameworks. Experience in  designing, building and managing applications automation features.

•    Good experience and knowledge about DevOps, SRE concepts.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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