IoT Billing Specialist
Join Us
At Vodafone IoT, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone IOT offers the opportunities to help you belong and make a real impact. Joining Vodafone IoT’s team means being part of a growing, purpose-driven organisation at the forefront of innovation. Our teams are made up of curious minds, problem-solvers, and forward-thinkers across the world who thrive in a collaborative, high-performing, inclusive environment. To support this key strategic growth, we are looking for an IoT Billing Specialist. This role holder will be part of the IoT Billing Systems Team supporting and implementing the platform roadmap strategy and transformation. As an IoT Billing Specialist will have a good understanding of software development lifecycle and methodology, with a deep technical understanding of the domain and the components within it. As IoT Billing Specialist will be working closely with Product Managers, Architects and Engineers, Billing Operations teams and vendors to support on build the Billing Systems technology plan and roadmap.
What you’ll do
- Together with Product Managers align with OpCos and the Local regions for the invoicing and tax models;
- Agree on settlement and processes towards partners, OpCos and Customers;
- Define and create requirements / assessments for what we need to build on billing as a capability enhancement triggered by new products and propositions coming from the business;
- Deliver a high-quality billing service and security of customer information and records;
- Proactive, detail-oriented, and collaborative;
- Strong analytical and problem-solving skills;
- Customer-centric and able to manage multiple priorities.
Who you are
- BSc or MSc level degree in Computer Systems Engineering, Computer Science or Telecommunications;
- Experience and understanding of BSS Platforms, Billing Platforms;
- Experience and understanding of Billing and Invoicing flows;
- Knowledge or know-how of fundamental elements of IoT systems and have the skills needed;
- Big picture oriented, end-to-end and concept to-operations thinker;
- Excellent communication skills (both written and spoken);
- Proven resiliency to cope with high pressure situations;
- At least 3-4 years of proven experience in developing & deploying large scale enterprise solutions for Revenue/ Billing Management systems;
- Proven hands-on experience on Revenue / mediation / billing platforms;
- Proven experience with technologies such as Oracle, MS SQL, PostgreSQL, Shell script, Linux scripting, Jenkins, GIT
- Understanding of Billing platforms available in the market (APRM, BRM);
- Experience with Agile methodologies (certicate would be a plus);
- Fluent in English and Portuguese (spoken and written).
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
- Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
- Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
- Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
- Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
- Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft);
- Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.