Field Service Expert

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Portugal
Date Posted:  14 May 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What's in it for you

The main purpose is to act as connection entity between FLM partners in charge of Networks Operations & Maintenance and Design & Delivery internal teams responsible for networks design.
In this role one has to be able to support and supervise FLM partners activities when required by Vodafone responsibilities or when required in order to assure networks and customer services quality. Also, in this role one must be involved in networks Design & Delivery projects in order to assure transfer of information and also to assure that once projects are concluded the impact on O&M will be reduced to the minimum.

What you’ll do

  • Control of FLM contracts/activities execution.
  • Decision about extra-contractual works including their value and need.
  • Decision about purchase orders needed to support network operationality.
  • Responsibility on making local visits and inspections plans.
  • Responsibility about delivering and cooperating internally in projects undergoing.
  • Interface with suppliers/partners for all function and network relevant issues
  • Interface with other public or private entities regarding sites operational issues 
  • Coordination with Delivery teams in activities and projects that have a potential or real impact over networks performance.

Who you are

  • Degree in Telecommunications Engineering, or alternatively, a high level of experience and knowledge about networks may be considered
  • Experience in Vodafone networks, whether operational, projects or both
  • Preferably experience in Transmission and Optical Fiber networks
  • Vocation for field works and travel
  • Experience in tools to support networks operation
  • High level ability to work in team
     

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Together we can

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.