Senior Product Manager

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

We are seeking a highly driven Senior Product Specialist to help shape the digital infrastructure product landscape within Vodafone Cloud & Infrastructure (VCI). This role is central to VCI’s strategy, responsible for building product vision, delivering customer‑centric outcomes, and enabling VCI’s transition to a modern, product‑led operating model. The individual will lead complex product portfolios, evolve them in line with customer and market needs, and serve as a recognised subject matter expert across the organisation.

• Lead large, multi‑disciplinary product portfolios end‑to‑end, defining clear and future‑focused product strategies.
• Develop and maintain a customer‑centric product roadmap that delivers measurable value to customers and the business.
• Drive product execution, ensuring product capabilities are delivered on schedule with strong quality and cost‑recovery outcomes.
• Partner with internal customers, Local Markets, and cross‑functional teams across VCI and VOIS to gather demand and drive adoption.
• Monitor product performance, define KPIs, interpret insights, and implement remediation plans where necessary.
• Identify emerging market and customer trends to shape strategic decisions and influence VCI’s future direction.
• Mentor product colleagues, support capability uplift, and contribute to the development of scalable product frameworks.
• Provide clarity and alignment by collaborating closely with Engineering, BRM, Operations, Finance, Commercial, Sales, and Go‑to‑Market teams.
• Advocate for exceptional customer experiences and evidence‑based prioritisation across all product initiatives.

• Skilled in long‑term product strategy, able to translate customer needs, market signals, and business objectives into a meaningful product vision.
• Experienced in the full product lifecycle, from ideation and prioritisation through to launch, iteration, and scaling.
• Deeply customer‑focused, with strong discovery skills and an ability to understand behaviours, challenges, and motivators.
• Analytical, with solid knowledge of industry and competitive trends to guide product differentiation and direction.
• Effective and inclusive communicator with the ability to influence senior stakeholders and foster a culture of collaboration.
• Knowledgeable in IT infrastructure technologies, infrastructure design and build frameworks, and delivery automation.
• Experienced in managing customer relationships and understanding Local Market dynamics.
• Holds a relevant technology degree or equivalent qualification.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunity to lead strategic, high‑impact product portfolios at the centre of VCI’s innovation journey.
• Exposure to senior stakeholders and the chance to influence infrastructure strategy across VOIS and VCI.
• A collaborative product culture that champions ownership, customer focus, and continuous improvement.
• Hands‑on involvement in transforming infrastructure delivery through modern product‑led practices.
• Engagement in cross‑functional leadership with Engineering, BRM, Operations, Finance, Sales, and GTM teams.

• End‑to‑end product lifecycle expertise across discovery, delivery, and scaling.
• Advanced customer‑centric techniques in product discovery and UX‑led decision‑making.
• Data‑driven product optimisation using KPIs, insights, and experimentation.
• Enhanced technical fluency in infrastructure technologies and delivery automation.
• Cross‑functional leadership and stakeholder influence in complex environments.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it is our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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