MW Back Office & Operations Engineer
Join Vodafone Hungary and build a better tomorrow!
We are looking for an
MW Back Office & Operations Engineer
for our NW Connectivity & Infrastructure Department
#Vodafonelife
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Your place in the team
Complete configuration tasks at transmission network level.
Supporting installation subcontractors working on Site.
Carrying out network configuration tasks without an on-site presence based on the plans of the designers.
Operation and Maintenance of the Vodafone HU microwave network, systems and platforms and services under its responsibility, keep contact with suppliers and internal partners and organizitions.
Provide 24/7/365 operational support for systems and the applications for the related Network area. Active administration, maintenance, and measurement of all operated platforms, monitor the microwave network performance proactively.
You will be involved in the following tasks
•Supporting on-site subcontractors during implementation and troubleshooting (adjusted to their schedule)
•Configuration support for planned works (often after working hours or at night)
•Self-performed network configuration tasks based on the network engineers' plans.
•Participation in network wide sw upgrade projects.
•Close cooperation with peer groups (Operations, Field Service, MW&Access planners, subcontractors)
•Find and fix network configuration errors. (preventive maintenance)
•Preparation of documentation and reports
•Update design documentation (visio drawings) after implementation
•Trouble Ticket handling from any 1st line operations and handling customer complaints as well
•Raise problem management tickets
•Fault analysis and resolution, service continuity assurance
•Preventive and proactive maintenance of supervised assets, platforms, services
•Test execution of any operated services, platforms, restoration, solved incidents or any operational purposes
•Acceptance of sites for operation
•Capacity monitoring and reporting
•Services and platforms administration and provisioning
•Preparation and implementation of NW wide sw upgrades
•Close cooperation with other teams (NMC, TRM Access planners, MW link planners, Field Operations, VBTS etc.)
•On call duty
We are looking for you if you have
•University or college degree in Technology
•At least 5 years of professional experience in Mobile Telecommunication
•At least 5 years post-qualification working experience
•Comprehensive knowledge of the design and construction of transmission networks.
•Thorough knowledge of the parameters of Huawei RTN, Ceragon, Cambium transmission devices
•Good overall understanding of Network and IT aspects of a mobile operating company
•Fluent English
•Outstanding communication and relationship building skills.
•Focused on timely delivery of results while able to judge and make compromise when and where needed.
•Customer Orientation
•Stress tolerance
•Problem solving
•Precise personality
•Ability to act quickly
•Ability to handle multi-thread, complex tasks
•Good communication and relationship building skills
What we offer
•Cafeteria package & annual bonus
•Laptop & mobile phone (with unlimited voice and data tariff package)
•Hybrid way of working (working from home / from the office)
•Medicover Health Insurance
•Wellbeing program in the topics of sport, nutrition, relax and help (spiritual support)
•4 paid days leave/year for charity projects
•Other discounts (e.g. sport opportunities, eye-glass allowance)
•Parental policy: we offer 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary.
•Learning opportunities (internal trainings and LinkedIn Learning)
•New green, digital headquarter that has almost zero emissions thanks to its solar panels installed to supply the building with renewable energy (11th district)
Get to know us
If you want to know more about us and what we do, then
•visit our website: https://careers.vodafone.com/
•follow our career page on Facebook: www.facebook.com/VodafoneKarrier
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
#vodafonehu
Together we can