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Billing Design and Configuration Specialist

Aggregate function:  Technology
Business Area:  VT Vodafone IT
Posting Country:  United Kingdom
Date Posted:  30 Oct 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Any VF Office Location + *Hybrid
Working hours: Full time 37.5 hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits

 

*Hybrid

 

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

 

Who We Are

 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

 

What you’ll do 


As Billing Design and Configuration Specialist you will be responsible for design, configuration and delivery of products, propositions and regulatory changes into Gemini Billing systems and associated applications with the provision of expertise to diagnose and resolve billing and system related incidents.


Main responsibilities:

 

  • Liaise with stakeholders, business and technical teams, and outsourced partners as well as peers to understand commercial, business or regulatory project requirements.
  • Impact assess and present solution options, influence and support stakeholders on how we can deliver within the configurable capabilities of the heritage mobile billing applications.
  • Take ownership of design and delivery, producing plans, leading design, configuration and testing within agreed delivery timelines.
  • Create low level system designs to requirement specifications and implement configuration to agreed timelines and audit standards.
  • Investigate and resolve billing and tariff related incidents within agreed SLAs.
  • Be a strong and supportive team player, openly collaborative in team and the wider business.
  • Identify and implement best practices to ensure that the function is operated as efficiently as possible and against the highest quality standards.

Who you are

 

  • Experience of AMDOCs rating and Billing systems.
  • Experience in providing technical, business and process design consultation.
  • Experience in design and configuration of post-pay propositions and services.
  • Understanding of system interdependencies for rating and Billing.
  • Proficiency in Microsoft Excel and other data analysis tools. 
  • Strong numerical, analytical and problem-solving skills. 
  • Strong communication and interpersonal skills, comfortable explaining complex information.
  • Excellent attention to detail and accuracy.

 

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

 


What we offer


We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break. 


Together we can


Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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