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Deputy Manager _ Mediation Zone Developer

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  1 Sept 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Description

About this Role

We are seeking a skilled and collaborative professional with over 5 years of experience in the design, development, and maintenance of Mediation Zone applications. This role involves working with Digital Route’s Mediation Zone production environment and contributing across the full software development lifecycle. The ideal candidate will bring strong technical expertise, a solution-oriented mindset, and effective communication skills to support cross-functional teams and deliver high-quality outcomes.

Who are you

  • A detail-oriented and adaptable individual with over 5 years of experience in IT application development.
  • Proficient in working with Mediation Zone by Digital Route.
  • Comfortable navigating all stages of the Software Development Life Cycle (SDLC).
  • A clear communicator who thrives in collaborative environments.
  • Open to learning and expanding technical capabilities.

What you will do

  • Design, develop, and maintain Mediation Zone applications in a production environment.
  • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
  • Participate in all phases of the SDLC including analysis, design, documentation, implementation, testing, and maintenance.
  • Ensure application performance, reliability, and scalability.
  • Provide support and troubleshooting for production issues.

What skills you need

  • Proven hands-on experience with Mediation Zone by Digital Route.
  • Strong understanding of SDLC processes and best practices.
  • Ability to analyse requirements and deliver effective solutions.
  • Excellent communication and interpersonal skills.
  • Exposure to Java and J2EE technologies is desirable.

What skills you will learn

  • Advanced techniques in mediation and integration using Digital Route’s platform.
  • Enhanced proficiency in Java and J2EE frameworks.
  • Broader understanding of telecom data flows and architecture.
  • Agile methodologies and collaborative development practices.
  • Exposure to enterprise-level IT operations and support models.

VOIS Equal Opportunity Employer Commitment India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »