Deputy General Manager
About _VOIS:_VOIS Intro
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
Job description
Experience:
15 – 20 years in E2E SME role
• Excellent SME and virtual Team Management skills backed up by >5 years industry experience in the Telecoms/Enterprise/IT Services industry with proven experience as an SME.
• Knowledge of/experience of delivery within a structured methodology such as TOGAF
• Excellent knowledge of Enterprise solutions and services.
• Excellent interpersonal skills and able to adjust own style to suit audience and achieve objectives.
• Excellent influencing and negotiating skills to influence senior management and architects.
• Excellent communication skills (both written and spoken. Able to gain commitments at senior levels across Vodafone OpCos, Partners and Affiliates, Suppliers and internal customers. Specific experience and demonstrable capability around the effective presentation of Architecture concepts to a diverse range of stakeholders. e.g., Senior Technology & Business Management, Business & IT Architecture, Group Product Management.
• Ability to deliver within a geographically dispersed matrix organisation – willingness to travel in the UK and Europe in line with Business Needs
• Broad awareness of Telecom Architecture and Telecom Processes.
• Awareness of TMF
• Strong skills in MS-Excel & MS-Power Point, preferably Power BI
• Strong communication and presentation skills
• Critical Thinking and team-player
xExcellent hands on in MS Excel, Power BI , MS teams
Good Knowledge of SAFe Framework, Agile and broad ADM concepts to interact with leads.
Good Knowledge of Telecom Processes
About _VOIS India:_VOIS Centre Intro
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
_VOIS Equal Opportunity Employer Commitment India:
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.