Deputy Manager_Rating, Billing,SQL,Python, Power-BI,Revenue Assurance,Fraud Management_Pune
About VOIS:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About VOIS India:
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Job Role Related Content (Role specific)
JOB DESCRIPTION
Personnel with at-least 5+ years of experience in Telecom Domain, Fraud Management, Revenue Assurance.
Utilize data & ideas to identify revenue leakages, capture loopholes and provide insights to management basis which business decisions can be taken.
Majorly involved in various Rating and billing validation checks as part of daily BAU, raising tickets and resolving with adequate changes required.
Review new plans and products introduced by OPCO and do end to end testing and rating validation to avoid revenue leakages proactively.
Gathering critical information from meetings with various stakeholders and produce useful reports.
Strong domain knowledge by which able to do reconciliation of Contract vs Invoicing and able to detect the missing elements which can impact entire revenue line item
Partnering and working closely with internal as well as cross functional team to support business product/process.
Responsible for performing revenue audits across different OPCO markets.
Automate/improve current tasks and implement automation solutions (using Python/VBA/Macros).
Primary Skills
Should possess good understanding of rating and billing process with at least 4-6 years hands on experience in Telecom Rating and Billing domain of revenue assurance expertise.
Experience in different Billing Systems like - Oracle BRM or any Other Telecom Billing Product (Amdocs, Huawei, Geneva etc.)
Understanding of Rating, Billing and Invoice validation concepts.
SQL/ Python hands on experience.
Data Visualization Tool like Power BI.
Candidate must carry strong interpersonal and analytical skills.
Good leadership, defect management and tracking skills required.
VOIS Equal Opportunity Employer Commitment
India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!