Manager_Technical Release Manager_Pune
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
- Lead the full project lifecycle from the G0 gate to G5/6 gate, ensuring timely approvals and quality deliverables.
- Manage connectivity delivery demands from major customers, including Group Data Centres and OpCos within NSU scope.
- Coordinate with cross-functional stakeholders to capture requirements, identify dependencies, and drive issue resolution.
- Act as the primary interface for customers at the project level, ensuring clear communication and alignment.
- Collaborate with VCI, DC service design, office networks, and global engineering teams for early design and consultations.
- Engage regional demand teams to support delivery across OpCo networks.
- Maintain strict oversight on schedules, risks, scope, and budgets to fulfil customer requirements.
- Support Principal Service Delivery Manager in escalation handling.
- Own process improvements with a focus on automation, KPI enhancement, and service evolution.
- Participate in agile projects and facilitate transition of new workstreams to offshore teams.
- Create work breakdown structures or sprints, estimate effort with teams, and build delivery schedules.
- Lead multiple projects and programmes, ensuring detailed design, build, test, and implementation excellence.
- Manage project budgets and prioritisation across NSU departments for customer-driven initiatives.
Who you are
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