PEGA Technical Lead - VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a Pega Technical Lead to join our ADM function in Pune. This role is ideal for individuals with strong experience in BPM application design and development, team leadership, and Agile delivery. The individual will serve as the technical point of contact for a development team, ensuring high-quality deliverables, optimal design, and timely execution. The role also includes people management responsibilities and process improvement contributions.
What you’ll do
- Lead a team of developers in designing and developing BPM applications using Pega.
- Integrate web services and design scalable data models and frameworks.
- Ensure end-to-end test delivery and uphold product quality standards.
- Drive cost-efficiency and effort optimisation across delivery streams.
- Promote process adoption, resource optimisation, and tool utilisation to enhance delivery quality.
- Manage and develop team members, fostering a collaborative and growth-oriented environment.
- Contribute to service line quality processes and continuous improvement initiatives.
Who you are
- CSSA Certified with 4–6 years of hands-on experience in Pega design and development.
- Proven experience in leading teams of 5–10 members.
- Skilled in working with business leaders and product managers to define requirements.
- Strong technical leadership across the development lifecycle, with a focus on best practices.
- Experienced in Agile methodologies and team management.
- High level of expert knowledge and independent judgement required.
- Demonstrated ability in environment management and process enhancement.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to lead and shape technical delivery in a global organisation.
- Exposure to cutting-edge BPM technologies and Agile practices.
- Collaborative work environment with a focus on innovation and quality.
- Career development through people management and process ownership.
- Contribution to strategic transformation initiatives within VOIS.
What skills you will learn
- Advanced Pega design and architecture techniques.
- Leadership and team development in a technical setting.
- Agile delivery and stakeholder collaboration.
- Process optimisation and quality enhancement strategies.
- Cross-functional communication and influence across service lines.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join US
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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