Senior Manager_E2E Test Manager_Pune

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
 
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
 
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Description:

Technology is at the heart of everything we do at Vodafone. This role presents a fantastic opportunity for someone to join a fast-paced area of our Technology organisation – VOIS BQA Team. We’re looking for the very best people to join us. People who share our passion, pioneering spirit and our focus on customer obsession.  If that sounds like you this is your chance to take your career in telecommunications further. 

Vodafone UK IT Testing sits within the VOIS BQA team. This function performs a vital role in all technology’s projects. The test management team drives test management across a wide range of projects and portfolios. This is a dynamic team that ensures quality is built into Vodafone’s exciting new products & services and ensures we deliver a great customer experience. We are looking for an individual who can drive testing success across a number large customer centric oracle stack releases! These are large releases spanning many months with 100s of testers and 1000s of tests so the individual in this role will need to have experience in running test programmes of this size and scale. You will gain experience working with a world class testing service, work across large programmes and get to interact with major stakeholders in all areas of Vodafone.  Your position as a E2E Test Manager cum Technical Test Manager (All Test Phases) will focus on defining the full E2E test approach, preparation and day to day test management across these strategic Customer Centric Stack releases for Retail Stack

This is a great opportunity to help us ensure our customers continue to enjoy a first class converged experience, no matter where they are and what they are doing.

Roles and Responsibilities:

•    Accountable for E2E test management at an IT programme / project level.
•    Lead an offshore team of testers working across your project.
•    Act as a point of decision around test approach, strategy and escalation on behalf of programme & portfolio stakeholders.
•    Champion continual service improvement across UK IT.
•    Role model VF way behaviours across the func-tion.

Key performance indicators:
•    All projects meet quality & delivery criteria.
•    No major incidents in production as a result of testing miss.

Core competencies, knowledge and experience:

•    Expert in testing methodologies, test management and associated practic-es.
•    Experience working with teams and services
•    Test Management experience across major IT projects & programmes.
•    Experience running test programmes involving Retail IT stacks and products 
•    Strong technical knowledge of E2E Retail Stack
•    Experience in test automation frame-works and tools as well as driving au-tomated testing’s successfully on test programmes.

Job Description:

Must have technical/professional qualifications: 

•    ISTQB (Advanced).
•    TMMi experience or certification (de-sirable).

Budget owned: N/A

Direct reports: None

Dotted reports: None

VOIS Equal Opportunity Employer Commitment India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
 
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
 
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
 
Apply now, and we’ll be in touch!