Senior Manager_Solution Design_Pune
About VOIS
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
About VOIS India
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone
Job Responsibility
Role purpose:
The role is accountable for the analysis, design, delivery and operations of _VOIS Data Analytics solutions working with stakeholders to clearly understand business outcomes, manage end to end data provisioning and ensure successful delivery of solutions and ongoing operations through the corresponding teams.
Key areas of responsibility will include:
Consulting end to end data Analytics initiatives across various operations
Process Mining governance
Support the establishment of the Data Analytics governance model including documentation and approach visualization
Support development of KPI dashboards and operational monitoring
Actual Process Mining
run deep dive analysis of selected processes areas to identify loops, inconsistencies, deviations per legal entity
quantify, structure the results of the deep dive analysis, create a baseline for root cause analysis
Identifying ways of running data identification, extraction and transformation (ETL)
Designing process monitoring dashboards to suite business objective
Drawing conclusions and recommendations
Advising on Data Analytics capability development and technology strategy
VOIS Equal Opportunity Employer Commitment
India:
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!