Demand and Governance Manager

What you’ll do

To play a defining role within the Networks Demand, Governance and Harmonisation team accountable for managing demand coming into VF Networks Front Door. This role is also accountable for managing all Networks Governance processes within the local market and ensuring all governance decisions are recorded accurately with the appropriate, documented sign-off. This includes the management of; Budget Mobilisation, In-Year Plan Change Control and Market Interlock.

You will be single SPOC to lead all VF Networks Demands and will be responsible of ensuring demands are handed over to respective delivery team. You will work closely with various local market and group stakeholders to ensure demands are technically feasible, meets strategic alignment and budget requirements. You will also be responsible to provide a holistic Governance view of Demand and Delivery Performance KPIs during the financial year.

This is a critical role that provides a consolidated view of all materials and information needed to enable the senior leadership team and sponsors to make informed, factual based decisions. The Country Demand & Governance Manager will document the outcome of these decisions and is accountable for ensuring any subsequent changes to the Network Plans are recorded accurately in the relevant documents and communicated to all stakeholders.

This role is also accountable for producing and communicating a wide range of reporting materials to ensure the senior leadership team and stakeholders are fully informed of Networks performance as a function through a series of specific metrics and KPIs.

Job Responsibilities

• Demand Management: Effectively manage the demand, ensuring that VFs Demand KPIs are met or exceeded. Take ownership of demands from requirement definition, triage and handover to delivery teams. Own new requirements from VF business whilst working with internal and external stakeholders. Feedback of forecasted cost and delivery timescales to internal customers.
• Conflict Management: Fulfilling Priority and Conflict management with affected stakeholders whilst working proactively on agreed deliverables on behalf of Networks. Liaison with demand requestors during its life cycle and subsequent handover into delivery.
• Management of Networks Governance Processes: Ensure the effective running of the Networks Governance Framework, including the following key processes; Budget Mobilisation, In-Year Plan Change Control, Market Interlock and monthly Operational Performance Review.
• Change Management: Ensure the effective running of the Networks Governance Processes and ensure that all decisions that have wider implications are escalated and dealt with at the appropriate level.
• Management of Networks Vital Few Metrics: Working closely with the owners of the performance data, ensure all vital few metrics data is up-to-date and collated monthly in preparation for the various governance boards.

Who you are

• Experience of data and transport network.
• Strong commercial management experience
• Excellent understanding of demand and resource management.
• Ensure the data integrity of governance decisions, providing the “single version of the truth”.
• Expert in preparation of reporting packs, delivering concise, accurate and easy to read documentation.
• Experience of working cross-functionally to deliver feasibility study of proposals.
• Highly analytical with excellent communication skills – able to communicate confidently and effectively; able to explain complex concepts in a way that is easy to understand.

Must have technical / professional qualifications:

• University honours degree (second class or better) in Telecommunication, Electrical or Electronic Engineering, Computer Science or equivalent industry experience.

What's in it for you

Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential. 

Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.

We take pride as well in our Comprehensive Benefits Package, where you will be able to find:

• All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
• Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
• Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
• Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
• And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.

​​​​​​​Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here!

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.