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Senior Specialist Technical Analyst

Posting Country:  South Africa
Date Posted:  23 Sept 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

 

When it comes to putting people first, we're number 1. 

The number 1 Top Employer in South Africa. 
Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

 

The role of the Technical Analyst is responsible to understand business requirements and business priorities by conducting functional analysis of business processes, technical requirements and to lead the realisation of the BI technical delivery. This role shall serve the purpose of a Lead Technical Analyst within the Agile scrum delivery process to communicate the requirements to the team and be the link between PO and the agile Data Asset Delivery team (EDW and ODS).

Your responsibilities will include:

 

  • Seek out relevant information to evaluate and analyse end user requirements through interviews, user research, forums, other data and information;
  • Document and present analysis findings/outcomes;
  • Provide input to the business requirements for the design of solutions
  • Develop and maintain best practice process for data deployment, quality metrics and standards;
  • Provide guidance, technical direction and mentoring for other team members;
  • Support the facilitation of the development process by providing consultation, clarification and direction for new developments
  • Identify opportunities to review existing solution to improve data accuracy;
  • Serve as single point of contact for technical analysis between the Agile team and the Product Owner, work closely with the Scrum Master and design team implement solutions that meets stated requirements;
  • Analyse testing results to ensure the solution meets the needs of the business;
  • Provide both analytical as well as creative ideas for solving problems and direct the implementation of these solutions;
  • To provide support and consulting to operational teams to resolve complex issues;
  • Research and stay abreast of Data Enablement ecosystem design and technology trends;
  • Present research findings and incorporate into future BI technology strategies;

The ideal candidate for this role will have:

 

  • 5-8 years of IT experience essential, preferably in a Data/BI environment  
  • 3 or 4 year Diploma or Degree in IS, Computer Science degree / Engineering Degree or equivalent 
  • working with, evaluating, and manipulating data;
  • Excellent collaboration and effective interaction with application development teams
  • Defining and developing business processes
  • 1 or 2 year’s Working experience in an Agile Delivery Team
  • Knowledge of data warehouse/ODS concepts
    • Physical database design
    • Data Transformation
    • Architecture
  • Able to understand and create 
    • Data modelling
    • ETL Architecture and Design
    • Evaluate and construct complex SQL scripts
  • Experience and knowledge of the following would be advantageous:
    • Extensive experience and knowledge implementing telecommunications systems and solutions
    • Large scale Data Warehousing, utilities, tools and applications 
    • BI Tools (QlikSense, QlikView, etc)
    • Teradata/Exadata/AWS/GCP

Core Competencies: 
•    Attention to detail and accuracy.
•    Excellent team working, interpersonal and facilitation skills in multi-functional team environment
•    Excellent oral and written communication skills and presentation abilities
•    Strong analytical and problem solving and logical thinking skills
•    Ability to think outside of the norm and challenge the status quo by providing innovative alternatives
•    Commercial and business understanding of the telecommunications industry including subscriber profiles, billing and product reporting, Contact centre systems, knowledge
•    Excellent organisation and facilitation skills
•    Comfortable with ambiguity and complexity
•    Ability to explain complex issues at appropriate technical levels for differently experience audience 
•    Ability to present information and argue points
•    Organized, adaptable, a self-starter, highly motivated by challenge, and a team player

We make an impact by offering:

  • Enticing incentive programs and competitive benefit packages
  • Retirement funds, risk benefits, and medical aid benefits
  • Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

 


Closing date for Applications: 08 October 2025. 


The base location for this role is Cape Town.  

 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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