Contract Performance Manager
Join Us
At MAST, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, MAST offers the opportunities to help you belong and make a real impact.
What you’ll do
Role purpose:
To ensure effective & efficient operations and maintenance activities for the Regional Manager function, realizing value for money and assuring availability for all installed MAST infrastructure to perform the desired business services.
Who you are
Key accountabilities and decision ownership:
Financial Management and Business Operations
• Analyse financial data to develop and manage budgets for infrastructure maintenance and vendor operations, ensuring alignment with organizational goals.
• Optimize maintenance and vendor-related costs to drive cost efficiencies while maintaining service quality.
• Provide strategic financial insights and recommendations to leadership on infrastructure investments, including equipment replacement planning and capital expenditures.
• Collaborate with the finance team to ensure accurate invoicing, payments, and financial reporting for vendor contracts and maintenance activities.
Technical Knowledge and Infrastructure Lifecycle Management
• Maintain in-depth technical knowledge of the TowerCo’s infrastructure, including towers, power systems, and associated equipment.
• Conduct routine reviews of installed infrastructure and develop detailed swap-out plans and budgets for equipment replacement.
• Ensure accurate and up-to-date records of the infrastructure portfolio, including asset details, maintenance history, and performance data.
Contract Management and Vendor Oversight
• Manage relationships and performance of key vendors and service providers across regional operations.
• Review and analyse vendor contracts to identify potential risks or issues and develop mitigation strategies.
• Ensure timely communication of contract details and requirements to internal stakeholders.
• Verify and reconcile vendor invoices to ensure accuracy and timely payments, leveraging financial and technical expertise.
Data Analysis and Reporting
• Use historical and real-time data to identify trends, inefficiencies, and areas for improvement in contract execution and infrastructure maintenance.
• Leverage data insights to make informed decisions on vendor management, contract renewals, Reporting and operational strategies.
• Utilize predictive analytics to forecast potential risks, equipment failures, and maintenance needs
• Compare performance data against industry benchmarks to ensure the Towerco remains competitive and achieves best-in-class standards.
Core competencies, knowledge and experience:
• Proven experience in contract management or a related field
• Excellent negotiation and communication skills.
• Good understanding of Telecom Operations, tower infrastructure, power systems, and related equipment, including lifecycle management and technical specifications.
• In-depth knowledge of legal and regulatory requirements related to contract management.
• Ability to develop, manage, and optimize budgets for infrastructure maintenance and vendor operations
• Knowledge in managing vendor contracts to achieve cost efficiencies without compromising service quality.
Must have technical / professional qualifications:
• Relevant Electrical and/or Mechanical and/or Facilities or IT.
• Project management experience (Essential)
• 5-8 years’ experience in an Operational environment.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At MAST we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.