Specialist: Planning & Optimization
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
Role Purpose/Business Unit:
Manage network performance, site planning and optimisation, and resolve customer queries
Your responsibilities will include:
Responsible for Radio Network Planning, Motivations and RF design solutions, integration and
post implementation verification of 2G/3G/4G/5G sites, (Greenfield, Rooftops, IBS, Small Cell,
CEs, and Special Events).
Manage all customer related queries until resolved. Supporting Customer Care, VIP Escalations,
PM, Property and EBU/CBU departments.
Conduct drive/walk tests, provide analysis and implement solutions on major routes, centres as
well as customer queries.
Provide ad-hoc network planning reports to requesting internal parties. Ensure planning tool and
databases are accurate at all times.
Investigate and rectify all network quality faults received from network quality, network
performance, CIC, management and the NMC
Conduct cluster optimisation.
The ideal candidate for this role will have:
3 year degree or National Diploma in Electrical or Electronics in Engineering or equivalent
3 – 5 years relevant experience
Telecommunications (GSM & UTRAN) courses essential
Minimum of 3 years relevant GSM experience (inclusive of 2 years LTE experience) is essential
Core competencies, knowledge, and experience:
Computer applications (e.g. MS Office & MAPINFO,IBWAVE)
Analysis & Probing tools (e.g., Actix, Sonar, Atoll, Netscout)
GSM Knowledge GSM, UMTS & LTE knowledge
U2020
Network components
Statistical tools
Current Vendor UTRAN equipment
We make an impact by offering:
Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 4 June 2025
The base location for this role is Vodacom East London Office
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.