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RPA Engineer

Posting Country:  Mozambique
Date Posted:  30 Jun 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

Role purpose: RPA Engineer is someone who works cross-functionally with business operations and RPA agile team to create and optimize workflow processes.


Key accountabilities and decision ownership:
 
•    Due diligence  on existing operations, review As-is processes and define  To-Be automated workflow;  
•    Build out the robot in a sandbox, complete User Acceptance Testing, and help shift to production;
•    Evaluate new/additional load on the virtual team and plan/add capacity to ensure business tasks are complete within SLA;  
•    Support & maintain the automation environment by solving issues emanated from the bot control room or business; 
•    Ensure continuous engagement and alignment with the IT department to ensure changes to core systems are catered for within new & existing bot(s) driven.  


Core competencies, knowledge and experience:

•    Analytical and Problem solving skills;
•    Awareness with RPA technologies;
•    Knowledge in programming (including scripting /coding), SQL and relational databases, and application development;
•    Awareness and experience with widely successful agile techniques: ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing.

 

Must have technical / professional qualifications:

•    Relevant diploma or degree in Information Systems Technology;
•    RPA Certification (desirable);
•    Basic understanding of Lean Six Sigma process methodologies(desirable);
•    Basic understanding of Agile(desirable).


Key performance indicators:

•    % of use cases developed per business unit; 
•    99% Support on analyses, design and development; 
•    Monthly Actionable insights based on Hours saved  per automated process.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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