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Manager: Core Infrastructure Support

Posting Country:  South Africa
Date Posted:  9 Jun 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. 
 

When it comes to putting people first, we're number 1. 
 
The number 1 Top Employer in South Africa. 

Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

 

Manage a team of technical and operational resources whose responsibilities include operations, support and maintenance of core application and infrastructure.  Primarily for the national network and instances for international networks.

Your responsibilities will include:

 

These responsibilities include managing a team of individuals
Managing functions which include infrastructure and applications fault management, emergency restorations, daily operations, infrastructure projects handover from engineering, infrastructure optimization, VNF on-boarding
Co-ordinate and execute, acceptance testing and manage roll out of new infrastructure and application environments.
Provide High level support to internal and external customers
Development of tools to assist within the planning and optimisation 
Interface with and communicate technical  information in a clear manner-to internal, external customers and suppliers
Maintain Relationships with the respective vendors and divisions.
Managing respective contracts, such as SLAs, spare part management, etc
Managing and planning  a short and long range opex budget plan
Managing overtime and standby  

The ideal candidate for this role will have:

 

Matric (Essential)
A 3 year degree/diploma in Engineering, Computer Science or Electrical or equivalent qualification. (Essential) 
Minimum 5 Years’ experience in a mobile operations and support  environment (Essential)  
A minimum 5 years’ experience on Core Networks Elements (Essential)  
A minimum 2 years in a management or equivalent leadership role.
Working knowledge of  Telco over cloud stack and Voice core applications desirable  
A good knowledge and understanding of NFVi is an added advantage

Core competencies, knowledge, and experience:

 

Relevant GSM Core systems  
Voice core, Mobile Convergence, NFVi, Orchestration and SDN 
Telco over Cloud Infrastructure operating models 
VIM/Hypervisor Design (KVM Openstack, VMWare etc.)
GSM/GPRS/UMTS/LTE protocols and SS#7 and other IP Protocols
Telecommunication Industry and current government telecomm legislation as well as developments within ETSI/3GPP IETF and ITU-T
Business Acumen/Ethics 
Ms Office
3gpp and non 3gpp call flows

 

We make an impact by offering:

 

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

 

Closing date for Applications:  13 June 2025

 

The base location for this role is Midrand Vodacom, Campus

 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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